I have TS 2009 Everytime i start the game it says to download the patches and then its says patches failed i reinstall it same thing all of my content is faulty like everything even the built in things. My computer specs idt have anything to do with it because i already checked that. My routes in the game are all screwed up the track is everywhere ad the builindgs are on different levels. The game is just messed up and i have no way of contacting auran... Im about to break my game
Run a database repair. Open up Content Manager, and choose Extended Database Repair located on the File Menu.
Without supplying us the details of your setup, we can't really help you. We have no way of seeing over your shoulder, and being a PC, there are a multitude of versions of hardware, and system configurations.
When your patch failed, did you write down the error message? Posting that up here would be helpful in solving the problem.
Sending Auran a message to the Helpdesk is the only way for them to help you. Remember, they are at least 14-16 hours ahead, so right now the office is closed. At the time of this message, they aren't even awake yet! Also remember there are other people with issues too, so you're in the queue to be served just like it would be if you were at Burger King, or Wendy's, for example.
The automatic message recieved from the helpdesk will contain a tracking number. This will help them keep up on your case. Remember to check your email for a response back from the helpdesk. Sometimes junk filters will dump it into a junkmail filter, or worse, the trash. Check this filter/folder to ensure that messages coming from N3V software, and or Auran, is not filtered out.
So, calm down, give us the information clearly, instead of shouting and whinging, and someone will try to help you.
John
