It is inadvisable to copy into the local Folder. When we first saw the original version, we were told that the program was designed for CMP to handle the Local folder and to manually modify it in any way could cause CMP to lose content. The only way to get new content into CMP is with the import functions.
When you say that you have 1200 folders, what format are they in? If you select the root folder, the one containing all the others, CMP should import all the contents of that one folder. If necessary, create a folder on your hard drive and copy the CD contents to it. Then select that folder to import.
Regarding your request to the help desk, was this done by an email to the old help desk or by the request form provided. The old help desk is closed.
Cheers
Narrowgauge