Content Manager Trouble

Ehar88

New member
Not sure if this is the right place to post but I am having some problems with Content Manager. After returning Trainz to default settings its been asking me to register my serial number despite the fact that I've already done so.
 
Welcome to the forums.

That is normal depending on how you reset the settings - simply reenter your serial number where indicated.

Shane
 
Thanks for the info. Unfortunately the only place it seems to be telling me to enter my serial number is on the registration page. Not sure if there is somewhere else I should be entering it.
 
Thanks for the info. Unfortunately the only place it seems to be telling me to enter my serial number is on the registration page. Not sure if there is somewhere else I should be entering it.

You didn't say anything about what operating system you are using. This doesn't smell like an OS problem but if Windows Vista, 7, or Windows 8, make sure to right click all the trainz .exe files and set to run as administrator.

Not sure which 'registration page' you mean either. If this page, then towards the page bottom are listed already registered serial numbers. Carefully verify that against your code as well as checking in Content Manager's data discussed below:

I just went looking, including making several binary snoops with a hex editor, changing my config settings from loader twice to see what files changed, and so forth. As I recall, the only place the serial number came during my TS2009 install was when it initialized running Trainz first time and asked me to enter it.

That "entered data" shows when entering the launcher screen after using the loader module (Trainz.exe -- what the desktop shortcut loads) and and then clicking Options; The SERIAL is shown under the "Planet Auran" tab. You should be able to verify your code is entered properly in the top pane there. It will not let you change the field.

If you have made a typo, and that is wrong one place or the other, I fear you will have to uninstall and reinstall, but before doing that, submit a service ticket and get their advice. Good Luck. //Frank
 
The other place that the registration number needs to be present is the Trainz Options box, accessed by clicking Options on the Launcher (as mentioned by Frank).

Shane
 
The other place that the registration number needs to be present is the Trainz Options box, accessed by clicking Options on the Launcher (as mentioned by Frank).

Shane
Hey Shane!
That's what I said:
That "entered data" shows when entering the launcher screen after using the loader module (Trainz.exe -- what the desktop shortcut loads) and and then clicking Options; The SERIAL is shown under the "Planet Auran" tab. You should be able to verify your code is entered properly in the top pane there. It will not let you change the field. So to be clear, there is no second or other place. Same options button, same view, same need to enter the DRM data code when first booting a new install. // Frank
 
Back
Top