Content Manager Problem

[Caleb639]

So here is the issue:

I purchased trainz 12 last year and my content manager worked fine. I downloaded a vast array of content. I didn't go on trainz basically all winter and spring then came back and I tried to download something. For some reason when I open the content manager it doesn't connect and tells me to check my firewall/proxy settings as well as internet connection. My internet is fine and I didn't mess with any settings since last year when it worked. Any advice is appreciated as I just want to get my content manager up and running again. Thanks in advance.

 

[shaneturner12]

There have been ongoing server problems over the past few days, so it may not be a problem with your Content Manager.

Shane

 

[Caleb639]

I hope it's just server issues. Thanks for the response.

 

[shaneturner12]

No problem.

Shane

 

[Caleb639]

Okay so I was traveling this past week and when I used the hotel's internet the download station worked but now that I'm home it won't work on my network.

 

[shaneturner12]

I would suggest you check your firewall settings in that case.

Shane

 

[Caleb639]

I did network diagnostic and this is what I got.

Message: Command prompt reporting in."
Message: Test 'command prompt access' passed.
Message: Pinging www.google.com [74.125.26.147]
Message: with 32 bytes of data:
Message: Reply from 74.125.26.147: bytes=32 time=46ms TTL=45
Message: Reply from 74.125.26.147: bytes=32 time=620ms TTL=45
Message: Reply from 74.125.26.147: bytes=32 time=980ms TTL=45
Message: Reply from 74.125.26.147: bytes=32 time=1281ms TTL=45
Message: Ping statistics for 74.125.26.147:
Message: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Message: Approximate round trip times in milli-seconds:
Message: Minimum = 46ms, Maximum = 1281ms, Average = 731ms
Message: Test 'ping known address' passed.
Message: Pinging auran.com [174.121.103.202]
Message: with 32 bytes of data:
Message: Reply from 174.121.103.202: bytes=32 time=779ms TTL=55
Message: Reply from 174.121.103.202: bytes=32 time=480ms TTL=55
Message: Reply from 174.121.103.202: bytes=32 time=65ms TTL=55
Message: Reply from 174.121.103.202: bytes=32 time=128ms TTL=55
Message: Ping statistics for 174.121.103.202:
Message: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Message: Approximate round trip times in milli-seconds:
Message: Minimum = 65ms, Maximum = 779ms, Average = 363ms
Message: Test 'ping auran' passed.
Message: Test 'planet auran login' passed.
Message: Test 'http external' passed.
Message: Test 'http auran' passed.
Message: Test 'https auran' passed.
Message: Test 'dls search' passed.
Message: Test 'download.ts2009.com' passed.
Message: Test 'www.auran.com' passed.
Message: Test 'www.ts2009.com' passed.
Message: Test 'online.ts2009.com' passed.
Message: Test 'page failure' passed.
Message: Test 'host failure' passed.
Message: Test 'ftp dls' passed.
Message: Test 'ftp firstclass' passed.
Message: Diagnostic complete.

 

[shaneturner12]

Looking at that, your Content Manager should be able to work fine with the Download Station. If it is not, check that your username and password are entered in the Trainz Options box.

Shane

 

[Caleb639]

Everything is entered. This is getting me frustrated.

 

[shaneturner12]

If that's the case, try a quick database repair - this normally helps.

Are you getting any specific error messages?

Shane

 

[Caleb639]

I already conducted an extended data base repair. It just says check internet connection or firewall/proxy settings.

 

[shaneturner12]

There is one further possibility here. Did you have to change any proxy settings in order to connect elsewhere?

Shane

 

[Caleb639]

I did not touch any settings while traveling. One more thing it is saying is that it s unable to connect to planet auran.

 

[shaneturner12]

Are you able to connect to the web-based Download Station or Planet Auran from these forum pages?

Shane

 

[Caleb639]

Yes I'm logged in right now.

 

[Caleb639]

Now it says online but nothing is downloading.

 

[shaneturner12]

Are you getting any specific errors relating to downloading?

Shane

 

[clam1952]

Just taken about fives goes over half an hour to login with CM, seems to be taking a long time to actually login and is maybe timing out?

 

[Caleb639]

Just to let you guys know, It randomly started working.