CM3.6 does not accept my user name and password

narrowgauge

92 year oldTrainz veteran
A couple of days back I commented that I have not had any of the common problems that inflicted others on the forum. I spoke too soon.

History.

I wanted to make CM3.6 update the DLS listing to check on my recently uploaded content.

I read a post that advised doing a EDR. Did an EDR, and a QDR. Did not work. Neither returned any errors

I read a post that advised deleting and re-entering user name and password. This had an effect, I am now told that my details are missing and CM will work offline. Since then I have re-entered them both several times in CM and the Launcher. I have repeated the EDR to no avail. CM knows my KUID, it can tell me how many days I have on my ticket but it will not see my details. I am offline in both CM and Trainz.

I did a network diagnostic test from 'Settings' and that found no errors. Incidentally, in this process, 2009 is checked, but there is no mention of TS12. I even tried registering again in case those were the details lost, only result was to tell me I was already registered.

It is not a connection problem, a parallel TS12 installation will download content but that does not update the DLS list.

Considering the above, what else can I do, apart from a plea to the Helpdesk.

Peter
 
jaxonjared

Don't know, unless I clicked the button twice.

I fixed my problem, I deleted and changed my password, entered in CM and Launcher and my problem went away.

Peter
 
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