Angry

You see that would've been one user (back when I was working IT at CIGNA) had I gotten a call like that I would have taken them out a pad of paper and a pen set that on their desk and taken their computer away:hehe:

Because there are just some people that really don't need a computer, that user sounds like one:D

I have to laugh, really. That's the best solution to this problem. I agree there are certain people who should have their computers taken away. :)

@Sniper. You're no troll. You're just proving a point, which Phil has illustrated very vividly. These are some of the most frustrating calls I've received. In the past, I've dealt with people looking for the infamous "any key"! You know the old DOS box with a message like press any key to continue. The end user spent 15 minutes look at his keyboard for that any key. After that I modified the utility-batches we used to run to read press the space-bar to continue. This solved the problem because the users were directed to press a single key even if it didn't matter which one was really pressed.

The biggest problem we have today, is we have people who have been thrown into a world were they are trying to adapt and really don't have an understanding of what's really involved. The problem gets worse however, and this is very sad, because there is usually very little end-user training, and the ones that do the training are usually not trained in communications skills that are needed to explain this stuff to the non-technical person.

In many cases, the poor people receive their geek-talk when they purchase their home PC, and usually call their kids or grand kids for help. This doesn't do them any real good because they really don't receive the training that they need to function in the real world where there is less mouse-holding and less time to spend helping the people with their problems.


John
 
Well, if the original poster don't come back and explain his problem, here's a good place for a nice guy to go and be helpful;

http://forums.auran.com/trainz/showthread.php?t=74236

:hehe:

Did you see this from Wheels on Filre?

This has got to be a wind-up! And no, I'm not going to explain what a wind-up is!

Lol. We should go visit this guy and take his computer away. He doesn't qualify for ownership of one. Imagine computer-user police.... You to a forum and ask the same question, which is answered a gazillion times by many different people, and very well explained at that, only to have the OP still not understand.

If that's the case, the forum police should dispatch a computer removal squad, and remove the computer from the user's home or office. :eek::hehe:

John
 
I have to laugh, really. That's the best solution to this problem. I agree there are certain people who should have their computers taken away. :)

@Sniper. You're no troll. You're just proving a point, which Phil has illustrated very vividly. These are some of the most frustrating calls I've received. In the past, I've dealt with people looking for the infamous "any key"! You know the old DOS box with a message like press any key to continue. The end user spent 15 minutes look at his keyboard for that any key. After that I modified the utility-batches we used to run to read press the space-bar to continue. This solved the problem because the users were directed to press a single key even if it didn't matter which one was really pressed.

The biggest problem we have today, is we have people who have been thrown into a world were they are trying to adapt and really don't have an understanding of what's really involved. The problem gets worse however, and this is very sad, because there is usually very little end-user training, and the ones that do the training are usually not trained in communications skills that are needed to explain this stuff to the non-technical person.

In many cases, the poor people receive their geek-talk when they purchase their home PC, and usually call their kids or grand kids for help. This doesn't do them any real good because they really don't receive the training that they need to function in the real world where there is less mouse-holding and less time to spend helping the people with their problems.


John

Now see there a pad of paper and a pen would have been in that users future who was looking for the any key:hehe:

Sometimes it's just better to take the stress off of them…
 
Nope. The first 21 years were in the Navy as a Cryptographic Technician. The rest were after I retired. I still do loads of computer work even now.

Bill
 
Do I think that a good deal of the people who actually post here over the past 10 years have degraded to " Get off my lawn" mentality? Oh yeah I do. There are a few really good intelligent ones that keep their wits but there is a select few that are bordering the line of bullying with the insults like Gimmepig and the insulting those who asked a simple question or did something stupid. If it was their tenth time doing it I could understand the above but the first few times you should suck it up and just answer the question or inform the person their answer while telling them what they should do in the future.

I think I made a major mistake. Looking back, I think my comment should have been directed toward Sniper, NOT perry weekley. Sorry about that. You must be thinking "what the heck is he talking about?"
My mistake.

BTW. I agree with what you are saying in the above quote. The Gimmepig thing really gets me. When I was distributing content to those that PMed me or asked on the forum, I took it as a compliment, whether or not I was thanked in return. I'm glad people took interest in what others were doing and hoped it might be helpful in their route building. I don't understand the negativity and sometimes don't tolerate it very well myself.
 
Did you see this from Wheels on Filre?



Lol. We should go visit this guy and take his computer away. He doesn't qualify for ownership of one. Imagine computer-user police.... You to a forum and ask the same question, which is answered a gazillion times by many different people, and very well explained at that, only to have the OP still not understand.

If that's the case, the forum police should dispatch a computer removal squad, and remove the computer from the user's home or office. :eek::hehe:

John

Well now not every question is a stupid question, and not everyone grasps the nuances of searching a forum. So if the computer removal squad had a strict set of guidelines to work by I would be okay with that.

Just make sure they have body armor, because if I ever make a boneheaded mistake and they come for mine they're going to need it:hehe:

Because I'll be the first to admit I've made some boneheaded mistakes in my time. Thinking back on it, using plumbers tape to strap a V20 Chip down to the motherboard and increasing the clock speed until it actually fractured and exploded wasn't the brightest thing I've ever done:hehe:

Actually being in proximity when it exploded wasn't the brightest thing, there was a little merit in finding out how much and how fast it could actually go…

Another scar I carry was back in the early days of the 486, and I mean early days, we didn't know about heatsinks or fans and I'm sure someone told me at Intel when I picked up three trays of chips that it might be nice to put a heat sink and some thermal compound on the chip.

Anyway I put this chip in the board and I think I actually did put some thermal compound and a heat sink on it I just didn't allow it to set or didn't strap it down. Anyway I'm tooling along in DOS having a good time when all of a sudden I hear clunk, and on the screen are the words "NO ROM BASIC SYSTEM HALTED" so I opened the box and sure enough the processor was laying in the bottom the case it had wiggled its way out of the socket due to heat, of course I didn't realize this until I scooped it up into my hand and had the word Intel and the number 486 branded into my skin about six layers deep:hehe:

Needless to say the chip went flying across the room and hit the wall and I still have the damn thing framed:D

And yes I still have the faint outline of the word Intel across the inside of my middle finger on my left hand:hehe:

So I've pulled my share of boneheaded mistakes and I would hate for a computer removal squad to be in place to just remove the computer on the first one…
 
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BT-DT. My similar experience was with an Intel 8080 chip I was experimenting with in my Heathkit H-8 computer. Overclocking was not an option, but I did it anyway. Luckily, I had the cover off and the chip went smoking upwards like a star shall and when it hit the cooler air it exploded. Plastic shrapnel ensued.

Bill
 
TZ"cartoonish"RW2. Would like to THANK both teams.

Well railworks uses a different graphics engine (hence the cartoon game like graphics that it has)

I'm currently running TS12 with everything pretty much set to max, and I'm running about 1.6 GB used which is about average for me anyway.
Dear Trainzer!
Having both sims TZ,s and RW2,for some reason I continually do RW2 with great pleasure.Without "I" ,-looked into your dedication and routes building in TZ , concur that there is a slight bias toward TZ. You,sure have a skills and brains to do your magic,but to say, that RW2 "cartoonish",not nearly near correct description of RW2.As a follow up,RW2 forum use same derogatory word about TZ.I would say simply THANK YOU to both teams for providing ME with countless hours of entertainment.:)
 
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Dear Trainzer!
Having both sims TZ,s and RW2,for some reason I continually do RW2 with great pleasure.Without "I" ,-looked into your dedication and routes building in TZ , concur that there is a slight bias toward TZ. You,sure have a skills and brains to do your magic,but to say, that RW2 "cartoonish",not nearly near correct description of RW2.As a follow up,RW2 forum use same derogatory word about TZ.I would say simply THANK YOU to both teams for providing ME with countless hours of entertainment.

Well I base that on what my eyes can see comparing the same locomotives on the same monitor in both simulators.

Railworks2 the colors are brighter than real life and there just isn't as much detail as the same locomotive created by JointedRail for Trainz. Now I'm sorry if that somehow offends you, but it's true.

Actually using the simulator if you don't mind the visuals and just want to drive a train railworks is your Huckleberry. It's not bad if all you want to do is drive a train and attention to detail is not high on your list of priorities.

But if you want to do what I and so many others love to do, railworks or railworks2 just doesn't measure up to what we can do and what we can achieve in Trainz 2010 and TS12. Again if the truth offends you, I'm sorry you're offended.

The truth is they use different graphics engines, plain and simple. And I'll stand by my statement that the graphics is cartoonish compared to TS12 and a JointedRail Loco all day long. In railworks2 you won't see diamond plate for the walkways on the Loco, you won't see the three-dimensional level of detail that you will see on the same locomotive created by JointedRail in TS12. Again that's an absolute fact I'm sorry if you're somehow offended.

That those on the railworks forums talk bad about Trainz is no surprise. But the fact is I wasn't talking bad about railworks, I was merely stating facts that if you were sitting next to me and I showed you on this monitor the subtle differences even you would have to agree that they are in fact, facts…

Do I have a slight bias? I've been using Trainz longer because it's been around longer. But I own both versions of railworks as well as some add-on content because I don't go around making comments about things that I have no personal knowledge with. I make the comments I make about railworks and railworks2 based on first-hand personal knowledge.

And on a side note before you say that I'm comparing Trainz payware with railworks or railworks2 stock content, I'm comparing Trainz payware to railworks2 payware and the railworks content cost me more than the Trainz content.
 
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Careful there, John! In my family, I'm the one that everyone calls. I've been in the 'biz' since 1963. :hehe:

Bill

Wow! I was only 2 back then. :)

The same here in my family. I get called whenever there is something that involves a button somewhere, including my old piano teacher. She gets her TV remote mixed up, and calls me over to fix it. :)

John
 
I suspect the reason for the jam is tickets that give as much info as this post - you don't say what the problem is, what you tried to fix it, what kind of computer and operating system you have. I've seen tech support, it's not pretty.

Loved that tech support communique Jim, thanks for making my Sunday afternoon.

It's nearly as good as the guy last year who walked into my local car showrooms and after an hour of heated discussion with a sales rep who provided the exact type, colour and make of car, that the guy requested, asked the new owner after he'd paid for the vehicle in cash, if he wanted to drive the car away that afternoon, the guy promptly answered, oh no, you'll have to deliver it for me, I can't drive.

Cheerz. ex-railwayman.
 
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