Advice need over service issue

Snippet: Now its just a matter of waiting to hear from acer, which I sort of think is not going to happen to quickly.

Just have your credit card number handy :)

Hey, good luck on trying to solve this type of computer problem!:cool:
 
Pop goes the weasel

Hi Bearcat - It is good to hear that you got somewhere but it was not exactly what you wanted and certainly does not make up for the hassle and lost files and folders.

Never mind phone calls and visits to back street shops. Do what you have done already and document everything. I would now write to the managing director of Acer and the owner of the business that dumped your disk drive.

As has been suggested, don't agree to anything until you have had some legal advice. Put your case to a lawyer and get an opinion based on what you have told us. It is not acceptable,I think, to be offered a bag of sweets on the assumption that you will now go away with a big grin on your face and be a good boy.

They ran you round in circles and palmed you off and then blamed each other. The sevice was poor to non-existent and it is my feeling that you should be compensated in some way for your time, trouble and loss.

You may decide to just leave it now and pick up the threads where you can but I still think you should get a legal opinion over this.

Glad you got somewhere at least.

My regards Doug
 
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Hi Bearcat - It is good to hear that you got somewhere but it was not exactly what you wanted and certainly does not make up for the hassle and lost files and folders.

Never mind phone calls and visits to back street shops. Do what you have done already and document everything. I would now write to the managing director of Acer and the owner of the business that dumped your disk drive.

As has been suggested, don't agree to anything until you have had some legal advice. Put your case to a lawyer and get an opinion based on what you have told us. It is not acceptable,I think, to be offered a bag of sweets on the assumption that you will now go away with a big grin on your face and be a good boy.

They ran you round in circles and palmed you off and then blamed each other. The sevice was poor to non-existent and it is my feeling that you should be compensated in some way for your time, trouble and loss.

You may decide to just leave it now and pick up the threads where you can but I still think you should get a legal opinion over this.

Glad you got somewhere at least.

My regards Doug

well, as stated above, I agree completely! :cool:
 
Snip-----At first I was a bit miffed that the person who I had assited with gmax files has not returned files as requested but also saw the need to pass some of them off as his own work on the DLS, but by this mis adventure some of my gmax work lives on.-----snip


Hi Bearcat
My hats off to you!
If someone did that to me, I would shop him to Auran and have him banned, you are a much more forgiving person than me!
 
If someone did that to me, I would shop him to Auran and have him banned, you are a much more forgiving person than me!

It's not gone unnotice by the odd trainz user, not sure if Auran could or would do anything about it. I am not the frist to be burned like this.
 
I am lementing the loss of my gmax files and do have some older backups.

At first I was a bit miffed that the person who I had assited with gmax files has not returned files as requested but also saw the need to pass some of them off as his own work on the DLS, but by this mis adventure some of my gmax work lives on.
bearcat245 check your inbox your gmax files have just been sent also there is an added bonus
 
thanks mate , ha ha ha think we have over filled and killed my inbox now amazing how fast you can fill a 20MB inbox:hehe:
 
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