Activation

[kenwortht950]

Hi all again

I am still having problems with he activation of the fct there is no were to activate it can anyone help please

 

[cascaderailroad]

https://www.auran.com/planetauran/AT...ay_tickets.php
Click "Activate"

 

[oknotsen]

http://forums.auran.com/trainz/showthread.php?112730-How-do-I-activate

 

[kenwortht950]

Thanks for the reply but I can't find the word activate

 

[shaneturner12]

Try my tutorial on this (http://forums.auran.com/trainz/show...Ticket-Activation-guide-(fairly-large-images) - be aware that if there is no Activate link next to your First Class Ticket or if there is red text, this means that your purchase of your FCT was either not successful or payment has not yet cleared.

Shane

 

[kenwortht950]

It should be cleared as I paid for it with paypal and back on the 22/6/14 I have the red text next to the writing

 

[shaneturner12]

OK - what does the red text say? This is important.

Shane

 

[kenwortht950]

9 Expired First Class Ticket

 

[shaneturner12]

OK - was there anything else above this but below the First Class Ticket heading? Be aware that in some cases payments via Paypal can take a few days to process.

Shane

 

[kenwortht950]

no only the heading fct life 1year and so on

 

[shaneturner12]

Looks like you need to contact N3V's helpdesk in that case as the payment you made does not appear to have been successful or is still pending.

Shane

 

[kenwortht950]

ok thanks for your help

 

[shaneturner12]

No problem - hopefully N3V sort out your FCT problem.

Shane