Hi everybody.
Just when are Microsoft going to give up on this ridiculous shirad of putting their customers through an “inquisition” every time they wish to make repairs or changes to their PCs. I would have believed that with year on year the bottom dropping out of the PC market, Microsoft would have wished to have the ever diminishing users of the Windows PC system encouraged and not discouraged with this re-authorization “piffle”.
What company would wish to witness their employees or contractors having to spend endless time contacting Microsoft just because the organization had changed a component in a workplace desktop. No company other than the Redwood dinosaur tries to impose such an outdated system on their users. With other operating systems it is repair or replace the device, log in when asked, and “off to go again” right from where the user left off, and that is the way it should be.
Microsoft now distribute Windows 10 to manufacturers free of cost to encourage then to develop devices for the operating system, so why all the fuss when a device is faulty and components need replacement? The user has not paid anything for the OS system, Microsoft will not directly lose from the re-installation of the operating system if necessary, so why all the fuss?
In the above, is it little wonder that Windows 10 has not been the success that Microsoft hoped it would be when launched last year. Microsoft believed and publicly stated that there would be one billion upgrades to the new system in the first twelve months. In the foregoing once again Microsoft have failed with approximately only one third of that figure (350 million) coming forward for the free upgrade. So, anyone has to ask what has happened to other six hundred and fifty million?
Some have gone to Microsoft Mobile by purchasing the Microsoft Surface Pro 4 tablet which is a great device and marketed as a direct replacement to the PC. However, tablet sales worldwide are now starting to fall as smartphones have now become so powerful that they are replacing tablets due to their portability, versatility and voice recognition for all their operation.
In the above, the problem is for microsoft that they do not have a recognizable windows 10 phone currently in production to challenge for any share of that market since the ending of their involvement by way of Nokia. Figures for the first quarter of 2016 demonstrate that Microsoft's share of the huge worldwide mobile phone market has now fallen to one half of one percent.
So, Microsoft should wake up and smell the coffee and start treating their customers with respect as they are not these days the only producer of operating systems or even the best system. Anyone only has to look at user purchasing movement and preferences across all platforms to witness evidence of that.
Bill