johnwhelan
Well-known member
I regret the necessity of this post but it's the result of a recent request that was made to me via email.
First understand very few people in the forum are Auran employees, I certainly am not one. When you make a request for help it is a request to some one who is not paid to respond to you within a certain period of time.
Please check the wikibook Trainz for solutions and do a forum search. Yes this is not as easy as just sending an email but you do have a responsibility to check these first.
Please post your problem in the forum rather than PM or email an individual. From your point of view you are one person making one request. Unfortunately I see many, many requests for assistance made via PM or email as do other individuals on the forum. Placing the request in the forum spreads the load on an specific individual, they can choose to answer or not.
I have areas of expertise but others also have expertise both in my specialist areas and in other areas.
I consider my time of value and I do have a life besides answering your private request.
If I feel you are abusive you will be put on my spam list. No if, buts or anything else.
If I'm working with you and I request that you work through one or more specific tutorials please do so. This is both to ensure that the tutorial covers the point, if it doesn't it can be amended and to save my time repeating things. Tutorials take time to put together, please use them.
As a rule I do not do one on one tutorials, I am not the only person with this rule and it's based on previous experience.
If you'd like something made do the homework and do the research first. This part is can be something like 50% of the effort of creating something and takes the load off the content creator.
If there is a reasonable payware version available there is less chance that a freeware content creator will be willing to spend many hours making you a free version to save you $5.
At the end of the day Trainz is a hobby. Hobbies are meant to be enjoyable, if they aren't then they cease to be a hobby.
Note to the mods if this isn't covered somewhere perhaps it could be made a sticky.
Thanks
Cheerio John
First understand very few people in the forum are Auran employees, I certainly am not one. When you make a request for help it is a request to some one who is not paid to respond to you within a certain period of time.
Please check the wikibook Trainz for solutions and do a forum search. Yes this is not as easy as just sending an email but you do have a responsibility to check these first.
Please post your problem in the forum rather than PM or email an individual. From your point of view you are one person making one request. Unfortunately I see many, many requests for assistance made via PM or email as do other individuals on the forum. Placing the request in the forum spreads the load on an specific individual, they can choose to answer or not.
I have areas of expertise but others also have expertise both in my specialist areas and in other areas.
I consider my time of value and I do have a life besides answering your private request.
If I feel you are abusive you will be put on my spam list. No if, buts or anything else.
If I'm working with you and I request that you work through one or more specific tutorials please do so. This is both to ensure that the tutorial covers the point, if it doesn't it can be amended and to save my time repeating things. Tutorials take time to put together, please use them.
As a rule I do not do one on one tutorials, I am not the only person with this rule and it's based on previous experience.
If you'd like something made do the homework and do the research first. This part is can be something like 50% of the effort of creating something and takes the load off the content creator.
If there is a reasonable payware version available there is less chance that a freeware content creator will be willing to spend many hours making you a free version to save you $5.
At the end of the day Trainz is a hobby. Hobbies are meant to be enjoyable, if they aren't then they cease to be a hobby.
Note to the mods if this isn't covered somewhere perhaps it could be made a sticky.
Thanks
Cheerio John