Unable to install SP2

[chili46]

I've updated to 105100 and when updating to SP2 110491 I get the following error:

Checksum mismatch on: {install_path}\resources\builtin\46472d\content\kuid2 276266 100460 14.tzarc (expected #hash, found #hash2).

I believe the suspect kuid is an EMD Cab content, but I cannot find it in the Content Manager.

Any ideas?

TIA,
Chili

 

[clam1952]

Try a full Database repair, that's hold down Ctrl when clicking Rebuild Database, takes a bit longer than a normal one but might fix the problem.

 

[chili46]

Yep, you're right. It does take a long time (about 20 minutes on my PC), but no joy. Didn't work. Got the same checksum error and it fails to apply the patch.

 

[JCitron]

It sounds like your copy is corrupt and you need to install a fresh version.

Go to My Trainz and download the offline installer.

This is the full version and the package, I believe, comes in a zip file so you will need to extract the installer from the folder first.

Install the new version.

Once installed, start up and go to the Trainz settings on the Launcher.
Choose the Install path.
Click on the .. in the right side.
Browse to your current data file.
Open it and choose select.

You'll get a quick DBR thing and restart.

After all things are done, if you have any DLC, you will need to run some updates since some of the routes have been updated and will show missing dependencies if not updated. I found that out the hard way myself.

If you still see missing dependencies in Content Manager, right-click on the assets and choose revert to original. That seems to clear them up. Exiting the missing faulty screen and then coming back to it, does a similar thing. This is something else I discovered recently as well.

 

[chili46]

Not the optimum solution to say the least. It would make more sense to download the corrupted file instead of re-installing the entire game. I have the game installed on my desktop and on my travel laptop. I get the same error on the same file on both systems so to say the the game itself is corrupt me be an over-reach.

I have tons of downloaded content and it would take forever (I'm assuming) to recover/repair all of it. From other comments I'm seeing, I think maybe I'll just bypass SP2 until all the "broken" fixes have been fixed.

Also, the file in question, KUID2:276266:100460:14, does not exist on the download station. So why is Auran trying to "patch" a file that doesn't exist? If I remove the file, then the patch installer complains that it cannot find it. With it in place, I get the checksum error.

 

[JCitron]

Not the optimum solution to say the least. It would make more sense to download the corrupted file instead of re-installing the entire game. I have the game installed on my desktop and on my travel laptop. I get the same error on the same file on both systems so to say the the game itself is corrupt me be an over-reach.

I have tons of downloaded content and it would take forever (I'm assuming) to recover/repair all of it. From other comments I'm seeing, I think maybe I'll just bypass SP2 until all the "broken" fixes have been fixed.

Also, the file in question, KUID2:276266:100460:14, does not exist on the download station. So why is Auran trying to "patch" a file that doesn't exist? If I remove the file, then the patch installer complains that it cannot find it. With it in place, I get the checksum error.

Same file on both? I will assume you have copied your install from one machine to another. The file has somehow become corrupted.

The file is actually this <kuid2:276266:100460:14> EMD GP40-2 Cab and it is built-in, and was never on the DLS . The previous version was <kuid2:276266:100460:13> It was once marked as DLC and it's now been recategorized as built-in. This was an error that occurred in TANE that has been corrected.

Your data its self won't be affected by the method I mentioned.

Unlike TS12 and below, TANE and up separates the built-in from the user-data.

Your fresh program install can then be repointed to your user-data folder so nothing gets lost.

The program resides on the C: drive under the C:\Program Files\N3V Games folder along with some core and built-in assets.

Your data can reside elsewhere on any drive. I put mine, for example, on my E: drive under TRS2019_Data.

---

Install the new version.
Go through the motions by taking defaults.

When everything is done, at the Launcher, click on Trainz settings.
Go to the Install tab.
Click on the ... on the right of the path.
Browse to your user-data, the one you want to keep.
Click on that folder, and then click Select Folder.

Trainz will do some update process, and want to restart.
Do so, and you should be all set.

 

[chili46]

No copy, new install on both systems. So obviously something is messed up because I assume that no one else is having a problem with the file CRC. Hum, very interesting and extremely frustrating. No need to tutor me on where the files are, I know exactly where they are.

 

[JCitron]

No copy, new install on both systems. So obviously something is messed up because I assume that no one else is having a problem with the file CRC. Hum, very interesting and extremely frustrating. No need to tutor me on where the files are, I know exactly where they are.

Well I didn't know for sure. Also, I wouldn't know if you knew where the files are. Coming from a tech support background, thank God I am now retired from that crap, I always give the details an rarely assume that the user knows where the files are. With that background, you can easily do what I recommend.

Since you are the only one with the problem, then I recommend contacting the helpdesk. Someone may get back to you during the holiday, but since we do have experience here with the program, you may want to listen to use users who provide the support here as well. In fact, I am going to assume, given my warm and fuzzies on this stuff, that you would be given EXACTLY the same answer I gave you here.

I know it's frustrating, but follow what I said and you'll be surprised.

If you are unsure, copy stuff to a safe place first.

 

[chili46]

Thirty years in IT. Retired as a Senior Engineering Specialist (top tier). Fifteen years as an Aerospace engineer (have hardware that has left the solar system - Voyagers). Fifteen years as an analyst for NSA. I'm pretty sure I know how to analyze a problem. I was hoping for a quick fix because at 75 I've gotten lazy. The problem is not with the CRC Checksum on the file, the problem is with the installer itself. I have the Platinum version of TRS19 and the are no patches, according to the TRS19 wiki, for platinum. So, the fix is to just ignore the installer demands until it eventually gets fixed or goes away.

 

[JCitron]

Thirty years in IT. Retired as a Senior Engineering Specialist (top tier). Fifteen years as an Aerospace engineer (have hardware that has left the solar system - Voyagers). Fifteen years as an analyst for NSA. I'm pretty sure I know how to analyze a problem. I was hoping for a quick fix because at 75 I've gotten lazy. The problem is not with the CRC Checksum on the file, the problem is with the installer itself. I have the Platinum version of TRS19 and the are no patches, according to the TRS19 wiki, for platinum. So, the fix is to just ignore the installer demands until it eventually gets fixed or goes away.

You'll handle the filesystem fine. I don't blame you for being lazy You've got 15 years on me. I retired in 2012 due to health issues in the midst of a high end support job with a high salary to go with it. Boom, poof, and gone just as fast as I was hired without even a decent goodbye because my 20-something boss was going to fire me anyway even though I had 3 awards to my name sitting on my desk. I could rant on this someday so I won't derail this thread, which I've got a tendency to do.

The latest Platinum edition is all inclusive with the patch so if you download fresh you'll get everything. This would be a quick fix. Download, install, point to your current data folder, the one that you can't upgrade, and you'll be done with it. While you're at it, you can move your data folder out of that blasted C:\users\.. path where it's impossible to do anything. I mentioned I keep mine on another hard drive away from there. It makes doing stuff so, so much easier.