Ok I swear when I installed TANE years ago I had the same issue. There was a delay on the side of NV3 or something. I think I had to open a ticket.
Anyway I've installed TRS19 Platinum successfully and it runs. However the only route I have is Kickstarter2 and a handful of locomotives. Nothing that was supposed to come with my purchase and none of my older DLC paid TANE routes. As I understand the Assett Download Window should automatically open and start downloading? It doesnt. So then I learned I can manually trigger it by going to File > Download Purchased Items. I would except that option isn't there at all.
I've gone to the Settings > Internet tab and logged in and out of my Trainz account several times. Still nothing happens. Oh and I purchased it 24 hours ago and installed it early this AM.
I remember this happening before with TANE and I think NV3 had to trigger something on their end to get it to work? I'll submit a ticket but that could take days. Any other thoughts?
Anyway I've installed TRS19 Platinum successfully and it runs. However the only route I have is Kickstarter2 and a handful of locomotives. Nothing that was supposed to come with my purchase and none of my older DLC paid TANE routes. As I understand the Assett Download Window should automatically open and start downloading? It doesnt. So then I learned I can manually trigger it by going to File > Download Purchased Items. I would except that option isn't there at all.
I've gone to the Settings > Internet tab and logged in and out of my Trainz account several times. Still nothing happens. Oh and I purchased it 24 hours ago and installed it early this AM.
I remember this happening before with TANE and I think NV3 had to trigger something on their end to get it to work? I'll submit a ticket but that could take days. Any other thoughts?