Trainz + GOLD but no first class ticket...

[RobinDesVoies]

Hello, I purchased Trainz + Gold and signed up for myTrainzAccount, but I don't have a first-class ticket.

My myTrainz account says I don't have a subscription. How can I fix this? I paid for this service, but I don't have it.


I'm currently downloading at a few kb/sec and it will take me several days to get an itinerary even though I paid for it to go faster.

 

[RobinDesVoies]

On steam store

 

[pcas1986]

You may need to submit a help desk ticket for a Steam purchase.

 

[pware]

On steam store

N3V have posted several times on this issue - the problem is with Steam and that N3V cannot get certain information from them. The advice to put in a support ticket as mentioned above.