there are many sights if thats what you mean by help...if not then use the download station... if it's another person's profile then there's no help if you don't have the login...
Either you're confused, or I am.
EDIT: You are ... this thread is from JULY 2012 with no response from the Original Poster...WHY DID YOU DIG THIS UP???
THIS is the site to come to for help with a legitimate registered copy of Trainz software...and without the afore-mentioned "legitimate" copy, you can not access the DLS.
Using someone else's "login" to access the DLS is considered "Piracy", and is punishable under Federal Law here in the States.
Rico101; The only way to access add-ons from the DLS is to purchase your own copy of Trainz, be it TS2009, TS2010 or TS12. If you've enjoyed TS2009, I would recommend TS2010.
-TS2010 comes with a BUNCH of pre-installed Routes and Trains, and has "compatability mode" to allow use of content/add-ons from previous versions without issue.
You can very often find TS2010 on sale for under $10.00, just do not buy a "used" version from a "game store", or you'll be right back were you are, with a game you can't use.
-One game, one user, one license, one "account".