serial number

pavlo1969

New member
i registered my
trainz
, then i had to
flatten
my PC. when i came to install my
trainz
again, i went to download station and i needed to register my
serial
number again, it says i can only register it once. what can i do?
 
Your serial number will be listed in your profile... up there ^^^

I suspect you need your login details, which are the same as for the forum.

Mike.
 
You don't re-register... you already have registered. You just supply the KEY during re-install.

Anything else would be maintained in your account on Planet Auran.

https://www.auran.com/planetauran/help.htm

The details you need are your Planet Auran account (from when you originally registered) and you can have access to your user ID, etc. That's what you need to login and download.
 
still havin probs

i go into my account ok......when i go to download station....i click on something to download......when the window opens, were you click to download it says seriel number requered....hope this is better explanation.
 
i go into my account ok......when i go to download station....i click on something to download......when the window opens, were you click to download it says seriel number requered....hope this is better explanation.

Are you trying to download something that is for a newer version than the one you own?

Mike
 
can you tell how and were i can get update,an cheers

You couldn't download a TRS2006 object into TRS2004, for example. To upgrade to '06, you'd need to buy the whole new program, though if you use '04 there are four service packs.

Not sure I explained that too well - could someone try to re-phrase that.
 
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can you tell how and were i can get update,an cheers

For which version of Trainz is this for and what is your build number? Your build number can be found by launching Trainz and it can be found in the bottom right-hand corner when you launch the game.

What were you trying to download from the DLS? What's the KUID number of the item in question?

HTH

Dave
 
Incase of problems after reinstall

trs2006 on start screen click on options enter username and password then save
this can sometimes solve this problem in 2006

trs2004 on start screen click on configure trains enter username and password then save
also check start menu/programs/auran/edit kuid to re-enter your kuid
this can sometimes solve this problem in 2004

I hope this may be of some help for you
 
Your version is already at the latest version so it doesn't need to be updated.

What were you trying to download from the DLS? What's the KUID number of the item in question?

HTH

Dave
 
help

in download helper window.
downloading:ashburn_harbour.
it says IDOL
ERROR;You do not have access to this content
kuid2-58550:100399:1
 
Hi pavlo1969

This profile does not have any serial numbers registered. As such you will not be able to download under your current username.

The profile that does have your serial number registered is pavlo69.

Is this your profile? (they both have the same name etc)
If so, do you recall the password?
If so, try logging onto the Download Station under the correct and valid profile and try to download.
 
thankyou

thankyou very much every one....i am downloading.......i also think its a problem downloading when useing firefox, might be wrong!.....thanks again!!!!!!!!!!
 
Lost Serial Number

Train.gif
I Do not know where to find the Serial Number! has been three years and I get nothing from Auran about my problem. There is nothing on the box, and I see nothing in the software! What I do? :confused:
 
Last edited:
Serial number can be found on the back of the manual or on a slip of paper. For mine they were on the back of the manual.

HTH

Dave
 
I did not get a paper manual, if that is what you mean. I only have CD with tutorials on it. So, now what? All I want to do is up-load my senario so it will not be lost in case of a crash, plus others may find it interesting as I continue to develope it!
 
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