J jeremyl New member Nov 5, 2012 #1 bought mine off amazon and downloaded it and when serial number is put it says not found and when i try to email auran says not valid email address help would be appreciated and yes i double check before i enter it
bought mine off amazon and downloaded it and when serial number is put it says not found and when i try to email auran says not valid email address help would be appreciated and yes i double check before i enter it
S shaneturner12 Tutorial Creator Nov 5, 2012 #2 Hi jeremyl, For serial number related issues you need to contact the Helpdesk - link for which is above. Shane P.S. Welcome to the forums.
Hi jeremyl, For serial number related issues you need to contact the Helpdesk - link for which is above. Shane P.S. Welcome to the forums.
K KrisDeagle Trainz Community Manager Nov 5, 2012 #3 http://support.auran.com/index.php?_m=tickets&_a=submit Please submit a ticket here. In your ticket, if you could include the exact name of the product and the serial, that would be most helpful. Kris
http://support.auran.com/index.php?_m=tickets&_a=submit Please submit a ticket here. In your ticket, if you could include the exact name of the product and the serial, that would be most helpful. Kris
