Problem with TS09

djdduncie

New member
I purchased this today and downloaded. Inputted CD key (starts with BETA-) and login information. After I launch 09, it says my CD key is invalid or reinstall Trainz. I've done this twice now, any idea what I am doing wrong?

Thanks for your help
 
Did you follow the instructions in the e-mail message you received with the CD Key to the letter? The message gave specific directions and sequence for setting up the TR2009 Beta at Auran and on your machine so it would work properly. Also don't forget to turn off any antivirus application or other applications when installing.

Charles
 
Yes, I followed all the instructions. It shouldn't be showing this message, when I tried entering a false CD Key, it wouldn't let me get into the game. When I entered the key exackly (starting with BETA), I could get into the game, but then error came straight up. "CD Key invalid or corrupted installation"

I am sure I installed correctly, and re-installed a few times to ensure it would install smoothly and it did.
 
If you are using Vista, make sure you have Administrator rights. Also, try copy and paste to enter the CD key.
 
I did run off Adminisrtator in the first place, same goes for copying and pasting the serial into the CD Key field.

This how ever, does not work :S
 
So what am I suppose to do? Can I request a refund as this is not working?

You will be issued a new CD key when the gold version of the game arrives.

EDIT: To clarify, when you paid for the retail (gold) version of TS2009 you got access to the beta. This will expire towards the end of November and you will receive the gold version of the game either on DVD or through a digital download, depending on which version you chose when you purchased. You will receive a new CD key for the gold version with the gold version. I suggest you wait for the gold version and see if that works, instead of getting a refund.
 
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There have been a few reports of the downloaded files being corrupted.

It is a large download, so I guess it is possible.

Try downloading again.

I don't think you'll get a refund for the Beta .....

Colin
 
Just was wondering cause some of ya's are making some pretty nice routes in 09.....Thanks :wave:
 
Will routes being made in 09...Work on 06????
That's a bit like asking "will the new colour TV programs appear in colour on my black & white TV". You get backwards compatibility but not the other way around. New file formats and new features ensure that new routes won't work in the old versions.
 
Can I get the retail box then or is it too late? My download speed has gone down to 20kb/sec 50 MAX and really do not want to re-download it.
 
I need the box delievered otherwise the time this finishes the next version will released and I'm desparate to use BETA now.

09zg2.jpg
 
You could try going to an Internet cafe and seeing if you can download there and burn to a DVD. Or ask a friend with good bandwidth to download and burn a DVD for you.
 
I purchased this today and downloaded. Inputted CD key (starts with BETA-) and login information. After I launch 09, it says my CD key is invalid or reinstall Trainz. I've done this twice now, any idea what I am doing wrong?

Thanks for your help

I to am having this extra same problem, has anyone been able to sort out what this problem is. Is it the CD key, or is it a corrupted install??
 
Hi
Have had a reply back from help desk, done everything they recommended.
But still not working, have now uninstalled, and doing a disk clean, and will retry reinstalling.
Any other suggestions welcome

Thanks
David
 
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