Hi all. I hope this is the right place to post this. I have a problem with Trainz 2010 EE (digital version). I submitted a ticket to the help desk over a month ago, but after replying and asking me for some more information (which I submitted), I haven't heard another word from them. I guess they're a bit backed-up these days. So I'm hoping that perhaps folks in the forum may have some ideas for me to try to resolve my problem.
I'm trying to install and run Trainz 2010 EE on a new system. Although it takes awhile, it does successfully install and the initial diagnostics indicates that everything passes. (All green checkmarks.) However, when I try to run it, it appears to continously freeze at various points, every few seconds. For example, if I open a session and simply focus on a group of trees (blowing in the wind), you can see that about every 2-4 seconds they freeze for about 1 second, and then continue (even with no user interaction and with no trains running). As I attempt to navigate around, or open menus, the screen will freeze momentarily. Often, if I click on a menu item, it may take 5 seconds or more before the menu actually opens, during which time everything else is frozen. I've tried applying the patch up to version 41615, and also have tried applying the patch which takes it further to 42203, but all versions do exactly the same thing. I've tried using both Direct-X and OpenGL. While OpenGL is *slightly* smoother, it still exhibits the same problems. I've also experimented with different resolutions and settings, but the results are always the same. FYI, I have Trainz 2009 running on the same machine (with an extremely large layout), and it seems to work just fine, as do other graphics-intensive applications running on the same box. With 2010, I so far have only the routes that are included with the product. I haven't added anything yet. Oh ... and I've uninstalled, cleaned the registry and re-installed a few times ... still no difference. Have done the same with the graphics driver.
My system is as follows:
Intel 980X (6-Core 3.33Ghz) Extreme
Asus Rampage III Extreme Motherboard w/ 602 Bios (Latest)
12GB Triple-Channel Corsair "Dominator" DDR3 1600 Memory
(RAM has been tested by MemTest and is OK.)
XFX (ATI) Radeon 5970 dual-GPU Graphics Card with 2GB
Catalyst 10.6 Graphics Drivers (10.5 drivers exhibited the same problem.)
Windows 7 Ultimate 64-Bit
160GB SSD Drive for OS.
2 x 2TB HDD for apps and data.
Any thoughts or suggestions would be appreciated. Despite the problem, 2010 looks great ... I can't wait to be able to actually use it. Thanks.
- Tom
I'm trying to install and run Trainz 2010 EE on a new system. Although it takes awhile, it does successfully install and the initial diagnostics indicates that everything passes. (All green checkmarks.) However, when I try to run it, it appears to continously freeze at various points, every few seconds. For example, if I open a session and simply focus on a group of trees (blowing in the wind), you can see that about every 2-4 seconds they freeze for about 1 second, and then continue (even with no user interaction and with no trains running). As I attempt to navigate around, or open menus, the screen will freeze momentarily. Often, if I click on a menu item, it may take 5 seconds or more before the menu actually opens, during which time everything else is frozen. I've tried applying the patch up to version 41615, and also have tried applying the patch which takes it further to 42203, but all versions do exactly the same thing. I've tried using both Direct-X and OpenGL. While OpenGL is *slightly* smoother, it still exhibits the same problems. I've also experimented with different resolutions and settings, but the results are always the same. FYI, I have Trainz 2009 running on the same machine (with an extremely large layout), and it seems to work just fine, as do other graphics-intensive applications running on the same box. With 2010, I so far have only the routes that are included with the product. I haven't added anything yet. Oh ... and I've uninstalled, cleaned the registry and re-installed a few times ... still no difference. Have done the same with the graphics driver.
My system is as follows:
Intel 980X (6-Core 3.33Ghz) Extreme
Asus Rampage III Extreme Motherboard w/ 602 Bios (Latest)
12GB Triple-Channel Corsair "Dominator" DDR3 1600 Memory
(RAM has been tested by MemTest and is OK.)
XFX (ATI) Radeon 5970 dual-GPU Graphics Card with 2GB
Catalyst 10.6 Graphics Drivers (10.5 drivers exhibited the same problem.)
Windows 7 Ultimate 64-Bit
160GB SSD Drive for OS.
2 x 2TB HDD for apps and data.
Any thoughts or suggestions would be appreciated. Despite the problem, 2010 looks great ... I can't wait to be able to actually use it. Thanks.
- Tom
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