Having posted on this board a couple of times and received multiple helpful replies, often within an hour of posting, has spoiled me! I posted this on the Trainz 2009 board yesterday and barely got any reads and no replies. I guess most people have moved on to 2012
Since I would love to get back to playing with my trainz, I am going to commit the sin of cross-posting in the hopes that someone on this one can help me since it seems more active.
My computer was hit with a virus and I spent all last week reinstalling everything. I got around to re-downloading Trainz 2009 using the link on my "order history" page on the Auran website. I installed and then had a problem when I went to patch it up to current. I posted about that here and was advised that the download should have been current with no need to patch. I seem to have messed things up and had to uninstall and try again with a fresh installation. I re-downloaded after some problems with the Auran site (which eventually went down for maintenance). I successfully downloaded the three files yesterday and went to install.
I get as far as "User information" window. I enter the name I bought it under. I have no "organization" to enter, so I either leave it blank or enter "none." I copy and paste the serial number directly from the order history page (so no chance of mistyping the number). However, the "Next" button continues to be grayed out! I've tried various variations on the srial number (without dashes, for example) but it's always the same thing!
I saw on the Trainz 2009 forum some folks were reinstalling from both CD and digital downloads and the serial numbers not being recognized as valid, but they seem to get an error message to that effect when they click "next." I can't click it because it's grayed out!
I have a ticket in with Auran help, but I know it takes a while for people to get back on it, so I'm back on this forum in the hopes someone might have a suggestion or fix! It crossed my mind that there might be a maximum number of downloads for a given serial number, but I could find no warnings or notices to that effect. Plus, I would think I would get an error message instead of the button just being grayed out.
Many thanks for any information or suggestions!