MSVCP140_ATOMIC_WAIT.DLL is missing

[johnwhelan]

The answer is here:

TRS22.exe - System Error

The DLL must have the exact name: "msvcp140_atomic_wait.dll" and be copied in "C:\Windows\System32" and "C:\Windows\SysWOW64", not in TRS22 folder (it is different from "msvcp140.dll"). You may have to manually register it; if so follow this guide. I found the dll file and put it in the...

forums.auran.com

However could someone update the documentation to say it is required when installing TS22? Perhaps even on the download page in mytrainz. It isn't an obvious requirement to someone who is new to computers and doesn't enhance the customer experience.

Could the error messages be made cut and pasteable to make the errors easier to find or even "Please install microsoft xyz" in the error message.

Could this post be made a sticky please as it contains essential information required when installing TS22 on a new computer.

Thanks John

 

[JCitron]

Could N3V do a check on install and halt the install with a dialog box stating that MVC14 is missing and needs to be installed from <link from Microsoft> or install it as needed? Oh wait, that might be a bit more of a concerted effort to do that.

 

[ricomon35]

Paging @ZecMurphy .

 

[johnarran]

Could N3V do a check on install and halt the install with a dialog box stating that MVC14 is missing and needs to be installed from <link from Microsoft> or install it as needed? Oh wait, that might be a bit more of a concerted effort to do that.

I said the very same thing back in November. https://forums.auran.com/threads/did-i-miss-it.175761/post-1995008

 

[johnwhelan]

I said the very same thing back in November. https://forums.auran.com/threads/did-i-miss-it.175761/post-1995008

If we say it often enough it might even get done one day.

Cheerio John

 

[boleyd]

It is not a revenue enhancement
.

 

[johnwhelan]

It is not a revenue enhancement
.

However if people buy the product then can't install it they may just mention it to others it's a waste of time and money then that might just hit potential revenues.

Cheerio John