Fair comment, but I speak my mind.
If I didn't think it needed saying then I wouldn't say it.
I've never been one to "Auran bash" for the sake of it, and back in the day you will have seen me promoting Trainz with as much gusto as any man on here.
That was because those days, even if Trainz wasn't perfect and needed a lot of work done on it, we knew that Auran were dedicated to it, and were trying their best with the limited resources they had.
One thing you will never see me doing is cheering or slating Auran blindly.
There are people on these forums who belong to one of the two groups, and I dislike both equally. lol
People should never "blindly" do anything.
These days, the effort only seems to be there when they have something new to sell us.
So, if you see me seemingly having a go at Auran again, maybe you'll see the bigger picture and realise that it's simply because I think they are falling short of what they were, and what they could be (IMO), and not a mindless rant at the first thing that goes wrong (there are plenty of people who do that, I'll grant you).
As I've said once already this week, I think Auran have done a great job with TS2010, but after all that hard work on the software, the PR and community side of things is shocking.
If only half of Auran's staff were to spend 5 minutes of their lunch-hour once per week on these boards, then a lot of people would have a lot more faith in the product and them.
Don't tell me that's too much to ask.
Personally, I think they're under strict instructions not to, and this has been the way since ********* took over.
Is this an improvement?
Not in my opinion.
Anyway, in this instance, the Download Station is playing up for some people, and when I looked yesterday, there wasn't a lot of new content on the DS since the Christmas closedown, even though I know there are several people waiting on their assets being cleared.
Maybe I've just missed the posts from Auran staff, joining in conversations on the subject, and reassuring them that it is being dealt with. :hehe:
Smiley.
Smiley for president!!! :wave: :wave: :wave:
Auran's customer service and PR statues, these days simply suck!:'(
Ish