I have the same issue, but it seems I bought them before the move was made to the new site, so they don't show up on my downloadable products list. Any help on that?
I have the same issue, but it seems I bought them before the move was made to the new site, so they don't show up on my downloadable products list. Any help on that?
Email support, we have no idea who most on the forums are based on their user accounts here vs accounts at JR so its not a fix we usually can do for you right from the forum posts. Order # and other info is good to have when emailing us and at least your name, email address used on the site
Yes, nothing exactly says your import from TS12 will work flawlessly in TANE. You may need the updated files which are on the site so redownloading in this case may be better overall