CONTENT MANAGER NOT UPDATING
- Thread starter nicke
- Start date
That did not actually specify the DLS
You can't download packs from the DLS!
It was for DLC Packs as in Payware from the Content Store which had a problem and the TCCP server for submitting payware stuff, thus confusion, Content store is now working properly.
May be the same problem or may be a different one as the DLS is I'm pretty sure, on a different server to the payware stuff.
Nothing here after the 24th and even stranger having just done a full database repair on one install of TRS19 there is nothing at all showing under DLS! Checked TS12 and nothing after the 5th of May.
Downloading from the DLS white pages as FTP has been blocked in nearly all browsers as it's being killed off as a security risk, can be got round by various complicated means or using an FTP client such as Filezilla, if you know what you are doing, I suspect most won't have a clue.
Alternatively copying the kuid from the White pages and pasting into Manage content will work, asset will show as unknown location in Manage Content however, just checked and it will download and install but show as third party with no upload date, unless anyone is desperate, best to wait for a proper fix rather than have stuff incorrectly showing as third party!
lovetrainzloathen3v
New member
I did a EDR earlier just opened CM, to the DLS tab and it is now blank 
Mike.
Mike.
meatloaf747
Spotter...
Boy am I glad you posted this. I'm having the exact same problem with both TS2019 (last update 26/05/2022) and Tane (Last update 23/05/2022). I assumed that I had done something wrong and the problem was my end.
Hopefully N3V will get it sorted.
Cheers, Mac...
Same here! I have no download assets available on the TRS19 (build 117009) CM since 13th May (when I last downloaded before going away) and on the TRS22 CM there are no downable assets since 22nd April (I haven't used it much)!
Something is definitely amiss!
I was however able to install the Potteries Loop Line Route (and sessions) which is payware.
Peter.
Something is definitely amiss!
I was however able to install the Potteries Loop Line Route (and sessions) which is payware.
Peter.
Dinorius_Redundicus
kuid 68213
To paraphrase an old song, “Never on a Sunday, a Sunday, a Sunday, because that’s their day of rest”.
ZecMurphy
Community Assistant
Good Morning All
Unfortunately when I made that announcement, the issues with the DLS listings had not at that stage been found. However, I have posted a new announcement with the latest details (good news!), which I've also copied below.
Our team have been hard at work over the last few days working to resolve the recent DLS, DLC and TCCP outages.
These should now be resolved, however please allow a day or so for Content Manager to fully update the latest content listings from the DLS. Please note that performing an extended database repair will clear the DLS listings, and can take time to rebuild these.
For TCCP, any packages that were submitted to be built and failed over the last 3-4 days should already have been re-submitted by our team. If yours has not, and failed to build in the last 3-4 days due to the server issues, then please try submitting the package to be built again.
Regards
Unfortunately when I made that announcement, the issues with the DLS listings had not at that stage been found. However, I have posted a new announcement with the latest details (good news!), which I've also copied below.
Our team have been hard at work over the last few days working to resolve the recent DLS, DLC and TCCP outages.
These should now be resolved, however please allow a day or so for Content Manager to fully update the latest content listings from the DLS. Please note that performing an extended database repair will clear the DLS listings, and can take time to rebuild these.
For TCCP, any packages that were submitted to be built and failed over the last 3-4 days should already have been re-submitted by our team. If yours has not, and failed to build in the last 3-4 days due to the server issues, then please try submitting the package to be built again.
Regards
lovetrainzloathen3v
New member
All good now thanks, my DLS tab was blank for two days.
But everything is back now. I was still able to download though.
By grabbing the item with Filezilla, importing and then using the imported file to search and download in CM.
Mike.
But everything is back now. I was still able to download though.
By grabbing the item with Filezilla, importing and then using the imported file to search and download in CM.
Mike.
hiawathamr
DLC developer for Trainz
Everything is work again however the thumbnails aren't downloading for me, is anyone else having the same issues?
Cheers
Cheers
Dinorius_Redundicus
kuid 68213
Yes, #metoo.
I think a database rebuild after downloading helps to fix it.
I think a database rebuild after downloading helps to fix it.
lovetrainzloathen3v
New member
I have shed loads of thumbnails Rich, including from today (148mb).
Time to delete them, me thinks.
Mike.
Time to delete them, me thinks.
Mike.
I am unsure about the context of that post. The thumbnails being discussed here are those that are shown in the preview window when you double-click on an asset in Content Manager. This appears to be a problem at the N3V server end, not at the user end because it is now happening on Trainz builds that have not changed for months.
The only way you can delete thumbnails is by opening up an asset in Explorer and deleting the thumbnail file, which may not be called thumbnail.jpg. That will immediately generate an error message for the asset when it is submitted (put back into the Trainz database) and turn it into a faulty asset.
From my exploration, some thumbnails are working, others are not.
I realized that after I cleared the cache folder, doh! These are all prior to the 25th when things went wobbly on the server, so that didn't matter.
I do that periodically anyway so no loss along with clearing the downloads folder as well. As Malc said elsewhere, the server side will repopulate the thumbnail images but that will take a while.