Cannot download dls contents in Trainz 2012

express888

New member
Hi everyone, i have bought my trainz 12 from steam in around 2016 and have successfully registered the game using the CD key given by steam after purchesing.

Then for some reason i have uninstalled the game for around 3 years and when i reinstall the game recently i found that the CD key is invaild and the content manager just keep saying "Unable to find a vaild key on Planet Auran" but the planet auran website told me that the CD key i received from steam in 2016 has already been registered.

Dose anyone know what is the cause of the problem? Is this caused by the version update of Trainz 2012?
 
Start off by registering your game here: https://www.auran.com/planetauran/SN_Enter_Serialnumber.php

To get the CD key, right click and then follow the pic below:
gUo6vNp.png


Until you register your game, no one will be helping you until they see the game on your timeline (like my timeline).

If you registered the game and it isn't showing up, then contact the helpdesk here https://support.trainzportal.com/.


Cheers
 
Last edited:
Have you entered the username and password you used at the time of registering? It should then pick up your registration and the key to allow you to run it.
 
Thanks for your reply, i finally found what happens.
I have registerer 2 accounts on planet auran and this is the exactly account i used to register the Trainz 12, not the one called "express888"
 
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