Additional TANE files for TRS-19

[torino72]

I started TRS19 yesterday and there was a pop-up listing 8 files named TANE Additional Files for TRS19 Numbered 1-8. The old TRS19 Content Fix line that was not supposed to be there is still there even after I deleted the file that was supposed to fix this. Today I started TRS19 again and all these files were still there. I decided to download a couple of them to see if anything was actually being installed. I download #1-#4 one at a time and it said that they were installed. I exited TRS19 and opened Content Manager to see if new files had been installed today. They had. So, I restarted TRS19 to get the other 4 files (#5-#8) and the only thing there is the old TRS19 Content Fix line. Where did the other 4 go?????

 

[Tony_Hilliam]

The issue is due to a partial download (which currently doesn't recognize missing parts). We are switching to a single file install process (later in the year), but meanwhile I've updated the resource for you so it shouldnow show all parts.

If that fails to reinstall, remove the SC491 folders from your packages folder, run a db repair, download the missing parts, then copy the other items back again and run another db repair.

 

[torino72]

Thanks, that worked.