Problem with Launcher
- Thread starter hholdenaz
- Start date
Judging from the lack of a response, I assume nobody actually knows what I’m getting at. Thus, I’ve decided to share a video that shows the problem in detail: https://cdn.discordapp.com/attachme...9def2a12d3d30ea858d2e2f72c0e75bac64ad233b4e0&
Unfortunately your video does not help.
The fact that starting an app in the normal way only produces an image (a .png file) suggests to me that the app has been corrupted.
Is the Trainz app you are opening a shortcut? If so then delete the shortcut and recreate it from the actual Trsxx.exe source.
The fact that starting an app in the normal way only produces an image (a .png file) suggests to me that the app has been corrupted.
Is the Trainz app you are opening a shortcut? If so then delete the shortcut and recreate it from the actual Trsxx.exe source.
At no point does the video show it being an image: it shows that whenever I try to open the launcher, it fails to do so
Well for some reason the image was failing to load properly, no idea why that is
As for what task manager tells me, it says it's running fine
PhilChorusch01
Active member
That's a display issue! Try updating your graphics driver and make sure you perform a clean installation
If that doesn't work
Navigate to C:\Users\%Username%\AppData\Local\N3V Games
Open TRS22 folder, followed by opening the Build xxxxxxxxxxxx folder
Backup
Local
Original
Packages
*If you build routes and create sessions, backup 'Backup' and 'Editing' folders
Uninstall TRS22
Navigate to C:\Users\%Username%\AppData\Local\N3V Games
Select TRS22 folder, I hope that you have backed up
Shift+Delete key to delete the folder
Now, restart your computer
------
Reinstall TRS22
Sign into Trainz
Exit Trainz
Restore the following folders 'Local, Original and Packages'.
Launch Trainz, click Developer then Rebuild Database.. Be patient!
This should fixed the issue and restored all your content without you needing to redownload 'much' you maybe required to download a few
files from the DLS..
If that doesn't work
Navigate to C:\Users\%Username%\AppData\Local\N3V Games
Open TRS22 folder, followed by opening the Build xxxxxxxxxxxx folder
Backup
Local
Original
Packages
*If you build routes and create sessions, backup 'Backup' and 'Editing' folders
Uninstall TRS22
Navigate to C:\Users\%Username%\AppData\Local\N3V Games
Select TRS22 folder, I hope that you have backed up
Shift+Delete key to delete the folder
Now, restart your computer
------
Reinstall TRS22
Sign into Trainz
Exit Trainz
Restore the following folders 'Local, Original and Packages'.
Launch Trainz, click Developer then Rebuild Database.. Be patient!
This should fixed the issue and restored all your content without you needing to redownload 'much' you maybe required to download a few
files from the DLS..
Last edited:
well thanks to having not used the latest version of TRS22, I can at least open the content manager after updating the graphics driver. Unfortunately, the launch window still suffers from the same issue.
I went into the app data folder and found four build versions. Not sure what on earth this means, but here's an image showing all four builds:
For build 122411, which one of these should I delete?
I went into the app data folder and found four build versions. Not sure what on earth this means, but here's an image showing all four builds:
For build 122411, which one of these should I delete?
In my case I have 3 build xxxxxxxx folders because I have 3 installs of Trainz - Trainz Plus, Trainz Plus (beta version) and TRS22PE - all are active and used.
The one with the latest date/time is the one you last used if that is any help.
Try opening CM, making a change (e.g. cloning an asset) then exit. Take another look at these folders and the one with today's date, when you cloned the asset, is the one you would probably want to keep.
The one with the latest date/time is the one you last used if that is any help.
Try opening CM, making a change (e.g. cloning an asset) then exit. Take another look at these folders and the one with today's date, when you cloned the asset, is the one you would probably want to keep.
PhilChorusch01
Active member
Very interesting!!!well thanks to having not used the latest version of TRS22, I can at least open the content manager after updating the graphics driver. Unfortunately, the launch window still suffers from the same issue.
I went into the app data folder and found four build versions. Not sure what on earth this means, but here's an image showing all four builds:
For build 122411, which one of these should I delete?
You really shouldn't have multiple installations of Trainz inside the NV3 Games\TRS22 folder.. You only should have 1 build xxxxxxxxxx folder inside the TRS22 folder, same with TRS19 and TANE.
To fix this: DO NOT delete anything, yet!
Open Trainz Launcher, Trainz Settings | Install 'tab', make a note of the Build xxxxxxxxxx folder name.. DO NOT change it.
Now, open every other Build xxxxxxxxxx folder then move 'Local, Original and Packages' into a New Folder on Desktop, override if required
NOTE: You must do this in a specific date/time order
DO NOT move files from the Build xxxxxxxxxxx folder that TRS22 is using..
Once, you have move Local, Original and Packages folders into a New Folder on Desktop.. Excluding the Build xxxxxxxxx TRS22 is using..
You can now, delete the other Build xxxxxxxxxx folders that TRS22 is NOT using...
Select the 'Local, Original and Packages' folders inside the New Folder on Desktop and paste into the Build xxxxxxxxxx that is used by TRS22, DO NOT override any files.
Run Trainz, TRS22. Click Developer, Rebuild Database...
---------------
Hopefully, that sorts out the confusion with the multiple build xxxxxxxxxx folders...
----------------------------
In regards, to the graphics driver! Did you install using a custom installation or Express?
I would strongly choose custom installation, this will allow you to 'Clean Install' your graphics drivers/software
Never too late to fix it
Go to 'This PC/My Computer' in the address bar type %ProgramData% hit Enter
You should then be taken into the 'Program Data' folder, scroll down to NVIDIA Corporation then open Downloader, inside the folders with the massive long numbers and letters open this folder or folders then copy and paste the installers to 'Desktop'..
Note the NVIDIA graphics drivers/software installer will be titled with 552.12- at the beginning of the installer file. Run this, and choose 'Uninstall' then restart your computer.. Run the same installer again, then choose 'Custom' and check to make sure the TICK is set for Clean Install. Run the installer, restart your computer and then run Trainz.. Everything should work without any issues.... Fingers crossed!!!
Except the launcher IS the problem: it fails to load properly. How am I supposed to fix this like how you suggest when the launcher is failing to load?
He is actually referring to the User Data Folders, the build xxxxxxxxxx folders, which are normally found in the C:\Users\<username>\AppData\Local\N3V Games\trs22 folder (but they can be moved, if certain rules are followed, to anywhere). These contain all the installed assets including routes, sessions, etc. You can set up multiple different user data folders for a single installation of Trainz - for example a user data folder that contains only built-in assets, another that contains no DLC assets, etc - and easily switch between them.
At this point I would consider the drastic remedy of completely uninstalling Trainz and then reinstalling. But make the necessary backup(s) of your user data folder(s) first.
PhilChorusch01
Active member
As pware has stated!
Make the backups and then uninstall Trainz. But do make sure that you have a clean installation of your graphics drivers/software before reinstalling Trainz.
I know, it's annoying mate! We're here to help the best we can
stagecoach
75377
Is the shortcut linked to the correct install of Trainz?
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