NJCurmudgeon
New member
Trainz has been working great on my new laptop - yes, a laptop. Until this afternoon...I click on the icon and at first got "Cannot open Trainz asset database, it is recommended that you restart your computer. If this problem persists, please reinstall Trainz or contact tech support." I restarted and was able to get the normal screen. When I clicked on "start," I got the progress bar where it is recommitting or rebuilding the database (I don't remember what it called it now, but I've had it happen before, and all was well when it completed.) It stopped and I got another error message, "Your computer hardware and or software is unable to communicate correctly with Trainz." It then gave a list of thinks to try, like making sure DirectX9 is installed, the video card driver is right, etc.
As far as I know, none of that stuff changed and Trainz had been working fine before. I suppose it is possible some update happened in the background I was unaware of. I'm running Windows 7 32 bit. So one of my questions would be how to confirm I have the correct drivers and my DirectX version? It asked about v. 9, but I see they're up to 11 now. If there was an update, would have be the cause of the error?
My other option would be a reinstall, but I want to move cautiously so as not to lose my existing sessions and assets. Assistance would be greatly appreciated! Thanks!
As far as I know, none of that stuff changed and Trainz had been working fine before. I suppose it is possible some update happened in the background I was unaware of. I'm running Windows 7 32 bit. So one of my questions would be how to confirm I have the correct drivers and my DirectX version? It asked about v. 9, but I see they're up to 11 now. If there was an update, would have be the cause of the error?
My other option would be a reinstall, but I want to move cautiously so as not to lose my existing sessions and assets. Assistance would be greatly appreciated! Thanks!