JJstrainz, you don't seem to address the registering issue...there is a lot more forum areas that you cannot see or access until you register your UTC version. You go to the top of the forum and click on Planet Auran, sign in there using your username and password.....at the left, under the Trainz heading, click on Serial Number and enter the serial number you received with the game. If you bought your game used, then it is possible it is already registered....if so, it will say so and you are plain out of luck since they are not transferable...
In any case, there is not much help people can give you if you don't register a product....do yourself and others here a favor and get your serial number registered...