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Thread: Download Station Maximum Connections

  1. #1
    Join Date
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    Default Download Station Maximum Connections

    Good Morning


    We are approaching holiday season and are experiencing an unprecedented number of users downloading from the Trainz Download Station. With the increased users combined with the enormous amount of custom content available, the number of connections are being reach continually for this service. We have upgraded our services so more people can download, yet the number of users trying to download is very high and the maximum number of users is still being reached.

    We endeavour to improve our services to meet the needs of the Trainz community.

    Sorry for any inconvenience this may have caused.


    First Class Tickets
    In order to maintain a quality service, we offer a "First Class Ticket" service - a premium access service for access to the Download Station.

    First Class Ticket accounts will receive better access, as well as faster download times. To view current download rates click here. Download rates may vary from graph due to internet traffic and location.
    The fees for establishing a First Class Ticket account are as follows:
    * $119.99 AUD Lifetime – Buy
    * $24.99 AUD for 1 Year – Buy
    * $17.99 AUD for 6 months – Buy
    * $12.99 AUD for 3 months – Buy


    Regards,

    Trainz Team
    Last edited by Auran_Admin; December 14th, 2010 at 07:55 PM.
    Zec Murphy

    Customer Support Rep
    N3V Games (Auran)

    *Please do not use Private Messages for support. Support can only be provided via the helpdesk, or via the forums.

  2. #2
    Join Date
    Nov 2006
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    Canada, QLD, Brisbane
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    Post

    The load on the Download Station servers continues to be high, we have made many adjustments to the servers and will continue to monitor its performance, with an aim to improve the access for the holiday season.

    Thank you for your patience,

    The Trainz Team

  3. #3
    Join Date
    Nov 2006
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    Canada, QLD, Brisbane
    Posts
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    Post

    Further improvements have been made to both the First Class and Basic access for the Download Station (View Graph). This will enhance the download services, although as we still have a large number of people wanting to download, so we will continue to monitor the situation leading into Christmas.

    Regards,

    The Trainz Team

    Ps. Season's Greetings

  4. #4
    Join Date
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    Default

    Good Morning All
    A short update on this.

    We are still seeing a maximum number of connections to the free server at this time. There are still a few 'openings' at versions times, however these do tend to fill up as well.

    Unfortunately, as a number of the Trainz team do live around Brisbane (including our admin), we have not been able to properly look into this. This is due to the flooding in and around Brisbane, which is causing power to be cut-off, and has blocked many transport routes, as well as effecting homes and people (note, thankfully none of the Trainz team have been directly effected apart from power cuts and blocked transport routes).

    We will be looking into this when we can, however due to the floods it may be a little longer before we can properly look into it.

    We do thank you for your patience.
    Zec Murphy

    Customer Support Rep
    N3V Games (Auran)

    *Please do not use Private Messages for support. Support can only be provided via the helpdesk, or via the forums.

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