Srobertson1956
Member
I downloaded a patch for TS2019 but then lost access to the program because my Apple OS version (iMac) was not current (and I cannot increase due to computer age). To correct, I reloaded the program thinking it would just affect the main program, not my routes and content manager stuff. I have regained use of the program, but all of my created routes, downloaded content, quick picks, etc. is now gone. I now assume the reload over wrote everything. I did not make route back files (lesson learned), but it still would not help recover all the other content I downloaded from DLS, etc.
I do have a portable backup drive and I was thinking I could find the content files from the date before my error and just copy / replace. However, I am not sure where these files are found in the Apple filing system. I think they are in “users/library/containers/……”, but where is that? Can anybody provide input so that I can find my files? Is there a procedure I should follow to make this work? And, will this approach work? Thanks in advance for any help.
I do have a portable backup drive and I was thinking I could find the content files from the date before my error and just copy / replace. However, I am not sure where these files are found in the Apple filing system. I think they are in “users/library/containers/……”, but where is that? Can anybody provide input so that I can find my files? Is there a procedure I should follow to make this work? And, will this approach work? Thanks in advance for any help.