Why should a reminder be sent out? The user subscribes of their own free will and it is therefore their own responsibility to decide whether to continue or not. Put a reminder a week before in the computers calendar or cancel immediately after subscribing would solve it. Surely users are old enough not to have someone hold their hand like a 5yo child.Agree with you 100% dangavel. ( new one there.) The OP should have received a reminder. Full stop.morally reprehensible that he did not. Not good business practise. N3V.
Fair enough that would be good business practice, but how many other companies that offer subscription services do that? Take streaming services for a example, none of my subscriptions come with a reminder to subscribe when paid monthly or yearly. The only prompting I get is where I have cancelled and I get a reminder to that effect to try to keep me on board. For the record I have 8 subs running at the moment.