Gallery Glitch??

[Dermmy]

Whilst some images are obviously getting through to the gallery, for the last 18 hours or so I have been unable to upload. Everything appears 'normal' - log in > Add media > drag and drop > click > green thermometer does it's thing > screen returns to default > But the image doesn't appear. Yes, I know it's no longer 'instant', hasn't been for ages, but one assumes the delay has not recently been changed to exceed 18 hours....

Anyone else similarly afflicted??

Andy

[pware]

Tried an upload a few days ago with the same result. But I have also noticed lately the same "slow down" in uploaded images appearing in the Gallery.

I just checked and my upload attempt from a few days ago has still not appeared.

[Christopher824]

I just tried it with TRS19 - 117009 using the in game 'Screenshot Review & Upload...' menu option. Sounds like you are using the Gallery webpage uploader, which may be the issue.

Took 7 minutes to show up, works as expected in game.

So it may be with the image you are trying to upload, and its not throwing you an error back.

https://www.trainzportal.com/mytrain...post_id=324292

[pware]

I just tried it with TRS19 - 117009 using the in game 'Screenshot Review & Upload...' menu option. Sounds like you are using the Gallery webpage uploader, which may be the issue.

Correct. The image size was not an issue as I had scaled to a smaller size before attempting the manual upload.

I will submit a bug report or Helpdesk ticket, whichever is more appropriate.

EDIT: Helpdesk is not appropriate since they have set a few preconditions on assistance given, specifically

2. We will assist users with problems related to orders, downloading, installation or access only.

[Christopher824]

I tried uploading a few images from the web interface, and none showed up. The page may be non-functional due to the possibilty of exploiting it, which to me, seems like the best thing to do. Keeping it 'in game' would keep it cleaner.

IMO, I would remove the Tab from the Gallery

[Dermmy]

I tried uploading a few images from the web interface, and none showed up. The page may be non-functional due to the possibilty of exploiting it, which to me, seems like the best thing to do. Keeping it 'in game' would keep it cleaner.

IMO, I would remove the Tab from the Gallery

Except I edit all images before upload. If 'they' have changed something like this, is an announcement prior to a change too much to expect, or conversely if it is a glitch, surely 'Yep, we're on it' in a forum post is not too much to expect either.....

[JCitron]

There have been issues with the DLC and TCCP server. I wonder if it's server-related overall and not necessarily a security "feature" that's causing this.

[ZecMurphy]

Hi All
I have asked our team to look into this, however it may take a little time as our team are very busy right now.

Regards

[Dermmy]

Thanks Zec

[pware]

QA have replied to my bug report. They have confirmed that there is a problem and are looking into it.

[Dermmy]

Thanks for the update

[crazytrain]

Happened to me about an hour ago. Tried uploading an image and an hour or so later, nothing. Using the same drag and drop method as Dermmy.