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Thread: Your MyTrainz account lacks authorisation for this product, Help

  1. #1
    Join Date
    Jan 2022
    Location
    United States of America
    Posts
    16
     

    Default Your MyTrainz account lacks authorisation for this product, Help

    I receive the error when I use the launcher to launch the game: Your MyTrainz account lacks authorisation for this product

    I cannot get the game to load. When I log into the MyTrainz Portal I see the error that my profile has been partially blocked, please contact the helpdesk.

    Please help!

    I already posted on the helpdesk and no responce yet, So im trying Here

    Trainz Type: TRS2022 (trainz railroad simulator 2022)
    Build:
    116492

  2. #2
    Join Date
    Jun 2011
    Location
    United States of America, Illinois, Rockford
    Posts
    2,562
    Blog Entries
    3
     

    Default

    If you submitted a ticket yesterday or today then no response will be given since its the weekend.
    But that problem can only be resolved from the helpdesk and not the forums. Helpdesk here

    Cheers

    NARM's site^

    My personal site: https://hiawathamr.weebly.com/​

  3. #3
    Join Date
    Jan 2022
    Location
    United States of America
    Posts
    16
     

    Default !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!

    GREAT......
    well thanks for the tip but i am not to happy at N3V right now.

  4. #4
    Join Date
    Nov 2006
    Location
    Australia, Qld
    Posts
    7,281
     

    Default

    Your account was partially disabled due to an attempt to register a warez serial number.

    We do have a task in our schedule to remove the restriction when people purchase a new product, but for now it is a manual process to update your account (which I have done).
    Tony Hilliam

    Got questions about TRS19? Click here for TRS19 FAQs

    Looking for answers to in-game functionality? Click here for help

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