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Thread: Newer version available for payware assets

  1. #1
    Join Date
    Feb 2012
    Location
    United States of America, TX, Houston
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    Default Newer version available for payware assets

    Hi.
    I noticed several built-in and payware assets that have newer versions available, but the download button is greyed out, and none of the assets are available for update on the trainz store. How do I update them?


  2. #2
    Join Date
    Nov 2006
    Location
    Australia, Qld
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    6,560
     

    Default

    This is due to our systems not currently supporting updates across different platforms. The DLS entry is required in order to list on the Content Store, but the content is for mobile not desktop.

    So in short, if it isn't in your Content Store, it isn't available for your platform and you can ignore the DLS entry.
    Tony Hilliam

    Got questions about TRS19? Click here for TRS19 FAQs

    Looking for answers to in-game functionality? Click here for help

  3. #3
    Join Date
    Feb 2012
    Location
    United States of America, TX, Houston
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    Default

    Thanks, Tony.

  4. #4
    Join Date
    Nov 2006
    Location
    Australia, NSW, Hornsby
    Posts
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    Default

    Would this also be the reason for these 9 having newer versions available but I am unable to update. They are all "Not Installed, Payware (Not Active)
    They have been like this since just before SP3.

    <kuid2:523:19723779:1> BR Duchess Blue
    <kuid2:276266:100121:3> NKP 40' Boxcar
    <kuid2:276266:100097:3> NKP S-2 Tender
    <kuid2:276266:100081:8> NKP S-2
    <kuid2:276266:100112:3> NKP S-2 Tender Weathered
    <kuid2:276266:100110:7> NKP S-2 Weathered
    <kuid2:661281:35127:5> NYC J3a-Dreyfuss
    <kuid:523:19721020> LMS Princess Coronation Blue
    <kuid2:276266:1291:4> NKP Caboose 400 Series

    I have done DBR's & EDBR's as well as removed packages and reinstalled. No change.

    Or do I submit a helpdesk ticket?
    Win 10 X64 - i7-8700 16Gb Ram GTX 1060 3Gb
    TRS19 Platinum Build 110491
    T:ANE Build 105930 (SP4)
    TMR17 Build 85470



  5. #5

    Default

    Not all updates are in the store. Some assets used in DLC have been updated on the DLS to stop the DLC ones from overriding the DLS ones and stopping them from working.

  6. #6
    Join Date
    Nov 2006
    Location
    New Zealand
    Posts
    3,349
     

    Default

    RailPilgrim - Your list of 'updated', but inaccessible, assets is identical to mine - and for a similar period.
    Eventually, these should clear. Annoying, but manageable with patience.

  7. #7
    Join Date
    Nov 2006
    Location
    Australia, Qld
    Posts
    6,560
     

    Default

    Please reread my post - the content is not available in Content Store and CM is simple saying "yes there's a newer version". It isn't saying "there is a newer version for your platform, and that is the bit we need to resolve (when it gets to the top of the priority list).
    Tony Hilliam

    Got questions about TRS19? Click here for TRS19 FAQs

    Looking for answers to in-game functionality? Click here for help

  8. #8
    Join Date
    Jul 2013
    Location
    Meridian, Idaho, USA
    Posts
    4,202
     

    Default

    Post deleted, not quite relevant.
    “We are all travelers in the wilderness of this world, and the best we can find in our travels is an honest friend.” - R.L.S.

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