Thanks John, I did a scan with Hard Disk Sentinel, and now we have some information. (this is a shortened version I made) I could post the whole version but it is pretty big....
-- Physical Disk Information - Disk: #0: ST31000528AS --
Hard Disk Summary
-------------------
Hard Disk Number . . . . . . . . . . . . . . . . : 0
Interface . . . . . . . . . . . . . . . . . . . : S-ATA II
Disk Controller . . . . . . . . . . . . . . . . : AMD SATA Controller (AHCI) [VEN: 1002, DEV: 4391] Version:
1.2.1.238, 10-8-2010
Disk Location . . . . . . . . . . . . . . . . . : Bus Number 0, Target Id 0, LUN 0
Hard Disk Model ID . . . . . . . . . . . . . . . : ST31000528AS
Firmware Revision . . . . . . . . . . . . . . . : HP35
Hard Disk Serial Number . . . . . . . . . . . . : 5VP737SL
Total Size . . . . . . . . . . . . . . . . . . . : 953867 MB
Power State . . . . . . . . . . . . . . . . . . : Active
Logical Drive(s) . . . . . . . . . . . . . . . . : C: [OS] D: [HP_RECOVERY]
Current Temperature . . . . . . . . . . . . . . : 32 °C
Power On Time . . . . . . . . . . . . . . . . . : 916 days, 22 hours
Estimated Remaining Lifetime . . . . . . . . . . : 751 days
Health . . . . . . . . . . . . . . . . . . . . . : ##################-- 91 % (Excellent)
Performance . . . . . . . . . . . . . . . . . . : #################### 100 % (Excellent)
There are 6 bad sectors on the disk surface. The contents of these sectors were moved to the spare area.
At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
It is recommended to examine the log of the disk regularly. All new problems found will be logged there.
No actions needed.
--------------------------------------------------------------------------------------
S.M.A.R.T.
------------
No. Attribute Thre.. Value Worst Data Status Flags
1 Raw Read Error Rate 6 117 99 0000080F98E1 OK Self Preserving,
Error-Rate, Performance, Statistica..
3 Spin Up Time 0 94 94 000000000000 OK (Always passing) Self Preserving,
Statistical, Critical
4 Start/Stop Count 20 93 93 000000001F4D OK Self Preserving,
Event Count, Statistical
5 Reallocated Sectors Co.. 36 100 100 000000000006 OK Self Preserving,
Event Count, Statistical, Critical
7 Seek Error Rate 30 84 60 00000FF31D48 OK Self Preserving,
Error-Rate, Performance, Statistica..
9 Power On Time Count 0 75 75 0000000055F6 OK (Always passing) Self Preserving,
Event Count, Statistical
10 Spin Retry Count 97 100 100 000000000000 OK Self Preserving,
Event Count, Statistical, Critical
12 Drive Power Cycle Count 20 97 97 000000000F9F OK Self Preserving,
Event Count, Statistical
180 Vendor-specific 0 100 100 0000698B51C5 OK (Always passing) Self Preserving,
Error-Rate, Statistical, Critical
183 SATA Downshift Count 0 100 100 000000000000 OK (Always passing) Self Preserving,
Event Count, Statistical
184 End-to-End Error Count 97 100 100 000000000000 OK Self Preserving,
Event Count, Statistical, Critical
187 Reported Uncorrectable.. 0 100 100 000000000000 OK (Always passing) Self Preserving,
Event Count, Statistical
188 Command Timeout 0 100 100 000000000000 OK (Always passing) Self Preserving,
Event Count, Statistical
189 High Fly Writes 0 100 100 000000000000 OK (Always passing) Self Preserving,
Event Count, Error-Rate, Statistical
190 Airflow Temperature 45 68 62 000020140020 OK Self Preserving,
Statistical
194 Disk Temperature 0 32 40 001100000020 OK (Always passing) Self Preserving,
Statistical
195 Hardware ECC Recovered 0 45 26 0000080F98E1 OK (Always passing) Self Preserving,
----------------------------------------------------------------------------------------------
Event Count, Error-Rate, Statistical
196 Reallocation Event Count 36 100 100 000000000006 OK Self Preserving,
(IT DID MOVE SOMETHING TO THE SPARE AREA)
----------------------------------------------------------------------------------------------
Event Count, Statistical
197 Current Pending Sector.. 0 100 100 000000000000 OK (Always passing) Self Preserving,
Event Count, Statistical
198 Off-Line Uncorrectable.. 0 100 100 000000000000 OK (Always passing) Self Preserving,
Event Count
199 Ultra ATA CRC Error Co.. 0 200 200 000000000000 OK (Always passing) Self Preserving,
Does it look like the hard drive is possibly pretty good. It could be the fault of the monitor. It could be the fault of a pop-up menu that Norton put on my computer to remove and reinstall. The technician who helped me did this remotely about four times.
The program looks like it is working properly. It has updated a few times, it checks on download automatically. I have enabled extra features included with it. I sent a message back to them about getting rid of this popup (with gonging bell sounds).
See you later, and Thanks! Bob P.