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Thread: New gaming PC U.S. ugly cases

  1. #16
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    Quote Originally Posted by boc61 View Post
    Dell's customer service has become hellish by a lot of accounts. Linus's Tech Tips did a secret shopper recently and the experience with Dell was frightening.
    Thanks. That's good to know, but sad to hear though because I used to purchase exclusively from Dell on the corporate side. While at my last job, I fired Lenovo due to poor tech support and canceled a 360K order and moved it to Dell. I have multiple Dell computers at home and they all work pretty well including one machine going on 10 years old now.
    John
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  2. #17
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    Quote Originally Posted by JCitron View Post
    Thanks. That's good to know, but sad to hear though because I used to purchase exclusively from Dell on the corporate side. While at my last job, I fired Lenovo due to poor tech support and canceled a 360K order and moved it to Dell. I have multiple Dell computers at home and they all work pretty well including one machine going on 10 years old now.
    My favourite was the IBM dealer who upgraded an IBM machine with genuine IBM gold plated memory, unfortunately the motherboard memory slots weren't gold plated. Two months later the motherboard had to be replaced.

    I used to run three different companies to give managers a choice, being government we couldn't standardise on one vendor. I think 70% of our machines were Dell. I didn't have the power to cancel orders but I could remove you from our approved supplier list. Guess who got removed after I spoke to the relevant IBM salesperson with a list of problems and they didn't seem interested. Well I'd never brought even one of their machines had I? The managers of our five thousand users brought machines and they followed my recommendations if they had any sense.

    Cheerio John

  3. #18
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    Quote Originally Posted by justinroth View Post
    Hello all, I am looking at getting a new p.c. I'm not too worried about budget and I plan on getting a gtx 3070, 32G of Ram and an m.2 SSD. Aside from these I'm unsure but here's my thing....I don't want something that looks like a frigging transformer or something. Most of the places I've seen all have crazy ugly cases with led lights and all that business. The exception being this case from cyber power pc I like it aside from the clear side panel. Anyway, I've heard some bad things about cyber power pc and am wondering if anyone else may know of a better place to look?

    With the situation right now getting some computer parts is difficult, especially GPU's, going through an SI (System Integrator) is not a bad idea. they have access to parts aside from the retail market , and while they have delays, their turnarounds can be substantially less than waiting to buy the part yourself. Some people are buying machines from SI's t o get the GPU they want , then removing it to place in their current build and just selling off the remainder of the new machine.

    There are a lot of SI's you can look into besides Cyberpower, who's reputation is hit or miss. Origin, NZXT, Digital Storm, Redux and Maingear are some of the more reputable ones. I personally have used Maingear for 2 machines, soon to be a 3rd, and dealing with them has been a great experience. They all have pre configured machines at affordable prices or you can choose all your parts for a custom build.

    It's cheaper to do it yourself, yes, but to me, the tradeoff is worth it.
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  4. #19
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    Quote Originally Posted by johnwhelan View Post
    My favourite was the IBM dealer who upgraded an IBM machine with genuine IBM gold plated memory, unfortunately the motherboard memory slots weren't gold plated. Two months later the motherboard had to be replaced.

    I used to run three different companies to give managers a choice, being government we couldn't standardise on one vendor. I think 70% of our machines were Dell. I didn't have the power to cancel orders but I could remove you from our approved supplier list. Guess who got removed after I spoke to the relevant IBM salesperson with a list of problems and they didn't seem interested. Well I'd never brought even one of their machines had I? The managers of our five thousand users brought machines and they followed my recommendations if they had any sense.

    Cheerio John
    I've ran into a similar issue with some Lenovo desktops I supported. I found the same thing with their support. Back then I didn't have the power to cancel vendors, but in this company I called the shots. If a vendor treated me well they got my business. I wasn't out for any special deal, but what I did was expect the vendor I dealt with to treat us fairly. At this company, we had three approved vendors. Dell, Lenovo, and Toshiba. We once used HP, but because the late Mark Hurd was fired from there and was the CEO of the company I worked for, HP was dropped as a vendor. This messed us up with printers because we could no longer get supplies and had to switch to another printer provider.

    As a corporate customer, we got direct support from Lenovo's US repair center located in Atlanta. If there was a glitch with anything, they were there to help, well sort of. In this particular case, it was the usual dead hard disk. These disks died if you looked at them the wrong way, and in many cases, the error code was Error 00, which meant the drive wouldn't start. I called up support one day and read off the code. The cocky SOB on the other end called me a liar then accused me of requesting an "extra" hard disk. I told him to bugger off and to speak to his manager and he hung up. I did speak to his manager then called the company sales representative and canceled an order for 360 laptops. The laptops went for $1100 apiece with matching docking stations and laptop bags so in all total the order was more than the $360,000. We didn't do this as a one-time order and normally ordered 2 to 3 times a year. That's a big hunk of change to throw away, and it wasn't just my division that I supported and ordered inventory for. After I canceled the order, the sales rep begged me to reconsider, and I told her to take a hike and I ordered exclusively from Dell afterwards.
    John
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  5. #20
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    Quote Originally Posted by JCitron View Post
    I've ran into a similar issue with some Lenovo desktops I supported. I found the same thing with their support. Back then I didn't have the power to cancel vendors, but in this company I called the shots. If a vendor treated me well they got my business. I wasn't out for any special deal, but what I did was expect the vendor I dealt with to treat us fairly. At this company, we had three approved vendors. Dell, Lenovo, and Toshiba. We once used HP, but because the late Mark Hurd was fired from there and was the CEO of the company I worked for, HP was dropped as a vendor. This messed us up with printers because we could no longer get supplies and had to switch to another printer provider.

    As a corporate customer, we got direct support from Lenovo's US repair center located in Atlanta. If there was a glitch with anything, they were there to help, well sort of. In this particular case, it was the usual dead hard disk. These disks died if you looked at them the wrong way, and in many cases, the error code was Error 00, which meant the drive wouldn't start. I called up support one day and read off the code. The cocky SOB on the other end called me a liar then accused me of requesting an "extra" hard disk. I told him to bugger off and to speak to his manager and he hung up. I did speak to his manager then called the company sales representative and canceled an order for 360 laptops. The laptops went for $1100 apiece with matching docking stations and laptop bags so in all total the order was more than the $360,000. We didn't do this as a one-time order and normally ordered 2 to 3 times a year. That's a big hunk of change to throw away, and it wasn't just my division that I supported and ordered inventory for. After I canceled the order, the sales rep begged me to reconsider, and I told her to take a hike and I ordered exclusively from Dell afterwards.

    the first time i ever had to use apple help other than in the apple shop was when i had a dodgy dvd burner in my 2006 G5 tower, it made grating sounds from the off , but as i had an external burner it didn't bother me , i figured i would wait a while as i was busy and had a three year warranty anyway.
    so eventually rang up apple, told the guy i was experienced in using computers, had tried many different media ,had done loads of tests , tried different types of discs, had my IT department techs check it out and we knew it was dodgy. He said he had to get me to run a few different tests and i told him I'd already done so, he responded that i might have dropped a paper clip into the drive and that was what was making the noise, i told him that the only way that could have happened was if i stood the tower on end and dropped it in from above as the g5 tower has an open drive that extends outward , not one of those standard mac drives where you push in the disc , where you could indeed push items into the slot ( although a paper clip would have had to be pushed inside forcibly ) . He then got a supervisor and they proceeded to tell me that as i wasn't cooperating they would not take this further and I should bring the unit into the nearest mac dealer to get it checked, I blew up at them and told them I was entitled to home service as stated on the apple care plan, I demanded home service and told them if I was wrong I would pay , when i rang off after about 40 minutes of arguing I was under the impression that I would be contacted by them to arrange a visit to get the drive inspected.

    Many weeks went by,no call, the warranty was running out, but after that experience which left me severely frazzled, I was reluctant to ring up again, but psyched myself up to do so, got a charming irishman who agreed that yes, this was the most likely scenario, he looked up what was the delay, the goons had noted that I was going to contact apple and to arrange a date for the tech guy to come. that was NOT what we had arranged, they were supposed to call me.

    Anyway the apple tech guy called a few days later,fitted a new drive , confirmed the old one was stuffed and that was that, but I've never bought a new Mac since, I buy used Mac Pro workstations for a fraction of the price and apple can go jump in the lake as far as me putting any more money in their coffers , that experience soured me on their backup for good. I still have that g5 tower and the last time i fired it up it worked perfectly , I keep it in case I ever need to use the legacy apps I have on there, but somehow i doubt I ever will....
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  6. #21
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    Quote Originally Posted by PerRock View Post
    I got the NZXT version of that case, upon a few friend recommendations. Seems to be quite a good case.

    peter
    It's hard to see in the picture, but that is a picture of the NZXT case. I purchased the flat black version and I like it.
    Still thinking of getting a black 6U Rackmount case though. I would like a couple of places on the front to insert removable backup drives.
    Jamie C.

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