Quote Originally Posted by 1611mac View Post
... I had a retail hobby store for five years and I found that it was best to be clear up front rather than have to explain a poor purchase later (and a possible refund.)
I would suggest that that was then, this is now. Back then, a clerk could explain the details of any product that was sold in the store. Now you're lucky if they even know what they are selling. The world has changed and like it or not, the new kids, with all their features, are the target audience.