How to fix "Installed, Payware (Not Active)" problem?

These KUIDs have "Installed, Payware (Not Active)" problems:

<kuid2:45324:30004:1> 62ft Log Load
<kuid:178126:101336> RBOX 50' ACF Boxcar 3
<kuid:178126:100256> JR 52ft Gondola CEFX 1
<kuid2:92924:100080:1> Coal Country
<kuid:178126:100257> JR 52ft Gondola CEFX 2
<kuid:178126:101333> RBOX 50' ACF Boxcar 1
<kuid:92924:100055> RPPX 100 Ton Hopper
<kuid:175455:200123> RPPX Coach Car #20
<kuid:175455:200124> RPPX Coach Car #21
<kuid:175455:200125> RPPX Coach Car #22
<kuid:175455:200127> RPPX Coach Car Dome
<kuid:506034:250689> RPPX GP9 chop nose
<kuid:506034:809673> RPPX GP9 high
<kuid:506034:970572> RPPX GP18 (ex-CR)
<kuid2:45324:300026:1> RPPX Transfer Caboose
<kuid:175455:200080> SVLX Log Rack Yellow

Content Manager reported 55 faulty assets - "Built-in, Missing Dependencies"
 
It appears that you have the items installed, but you haven't ticked the "Select" option in MyTrainz > MyMemberships for those items. (Perhaps they were installed as beta versions, but now need authorisation).

So select any items you want to install (there are quite a few you haven't ticked) and let us know if you have any further problems.
 
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There are two items that can't be found on the Download Station: Switch Model Railroad Layout (605579:100259) and SRL_HTML (605579:100013). Where can I find them?
 
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I've got 40 pieces of content, all of which are parts of DLC, that have updates marked 'Not Installed, Payware (Not Active)'. I suspect that this is because of TS3 App:
PRR T1 1942 <kuid:523:1972928>, with updated versions <kuid2:523:1972928:1> and <kuid2:523:1972928:2>
LMS Princess Coronation Blue <kuid:523:19721020>, with updated version <kuid2:523:19721020:1>
LMS Coronation Scot <kuid:523:19721055>, with updated version <kuid2:523:19721055:2>
Aerotrain NYC Loco <kuid:523:19721100>, with updated version <kuid2:523:19721100:1>
NYC Aerotrain <kuid:523:19721104>, with updated version <kuid2:523:19721104:1>
BR Duchess Blue <kuid2:523:19723779:1>, with updated version <kuid2:523:19723779:2>
BN SD60M <kuid2:45324:100046:1>, with updated version <kuid2:45324:100046:3>
BN SD60 <kuid2:45324:100112:2>, with updated version <kuid2:45324:100112:3>
AMTK F40PH ph3 (early) <kuid2:45324:100119:5>, with updated version <kuid2:45324:100119:6>
AMTK F40PH ph3 <kuid2:45324:100122:5>, with updated version <kuid2:45324:100122:6>
AMTK P42DC Heritage phIV <kuid2:45324:100123:1>, with updated version <kuid2:45324:100123:2>
CR C40-8 <kuid2:45324:100158:1>, with updated version <kuid2:45324:100158:2>
CNW C40-8 <kuid2:45324:100159:1>, with updated version <kuid2:45324:100159:3>
BN SD70MAC <kuid2:45324:100165:1>, with updated version <kuid2:45324:100165:3>
BNSF SD70MAC (BN exec patch w/swoosh) <kuid2:45324:100183:1>, with updated version <kuid2:45324:100183:2>
BNSF SD70MAC H2 <kuid2:45324:100185:1>, with updated version <kuid2:45324:100185:3>
CN C40-8 <kuid2:45324:100196:1>, with updated version <kuid2:45324:100196:3>
ATSF C40-8W <kuid2:45324:100202:1>, with updated version <kuid2:45324:100202:2>
KCS SD70MAC <kuid2:45324:100206:1>, with updated version <kuid2:45324:100206:2>
CNW Dash 9-44CW <kuid2:45324:100273:1>, with updated version <kuid2:45324:100273:2>
AMTK P42DC ph V <kuid2:45324:100285:1>, with updated version <kuid2:45324:100285:2>
AMTK P42DC ph III <kuid2:45324:100289:1>, with updated version <kuid2:45324:100289:2>
INRD SD9043MAC <kuid2:45324:100290:1>, with updated version <kuid2:45324:100290:3>
EMDX SD70M Demonstrator 1 <kuid2:45324:100294:1>, with updated version <kuid2:45324:100294:2>
EMDX SD70M Demonstrator 3 <kuid2:45324:100296:1>, with updated version <kuid2:45324:100296:2>
NS Maersk SD40-2 2a1 <kuid2:45324:100345:1>, with updated version <kuid2:45324:100345:2>
QR PB15 (3ft 6in) <kuid2:217537:53:5>, with updated version <kuid2:217537:53:6>
QR PB15 Tender (3ft 6in) <kuid2:217537:58:5>, with updated version <kuid2:217537:58:6>
CHN QJ Classic TRS19 <kuid2:217537:360:10>, with updated version <kuid2:217537:360:11>
CHN C80 unit1B <kuid2:276266:1260:6>, with updated version <kuid2:276266:1260:7>
CHN SS4 A+B <kuid2:276266:1261:2>, with updated version <kuid2:276266:1261:4>
CHN SS4 unit A <kuid2:276266:100024:6>, with updated version <kuid2:276266:100024:7>
CHN SS4 unit B <kuid2:276266:100025:6>, with updated version <kuid2:276266:100025:7>
CHN C80 unit1A <kuid2:276266:100087:6>, with updated version <kuid2:276266:100087:7>
CHN C80 unit1C <kuid2:276266:100089:6>, with updated version <kuid2:276266:100089:7>
CHN C80x3 unit <kuid2:276266:100091:1>, with updated version <kuid2:276266:100091:1>
PRR T1 Fleet of Modernism <kuid:447264:1198>, with updated version <kuid2:447264:1198:2>
CN GP9 phase II (zebra) <kuid2:506034:455619:1>, with updated version <kuid2:506034:455619:2>
CN GP9 phase I <kuid2:506034:455703:1>, with updated version <kuid2:506034:455703:2>
NYC J3a-Dreyfuss <kuid2:661281:35127:5>, with updated version <kuid2:661281:35127:8>
 
Although these assets show an update, there is no update available for us desktop users because these assets have been updated for the mobile platform. The only thing you can do at this time is ignore these until we have an update as well.
 
Yet again another platform with DLS assets updated before the DLS gets them if it gets them. The DLS is slowly being denied updates to its assets because they are only available from other sources. Why does CM show assets that are not available? I just selected to download the following
<kuid:523:19721020> LMS Princess Coronation Blue and it came back not installed payware even though that asset is on the DLS and will download with download this version.

<kuid:523:19721020> LMS Princess Coronation Blue On DLS
<kuid2:523:19721020:1> LMS Princess Coronation Blue Payware
 
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Yet again another platform with DLS assets updated before the DLS gets them if it gets them. The DLS is slowly being denied updates to its assets because they are only available from other sources. Why does CM show assets that are not available? I just selected to download the following
<kuid:523:19721020> LMS Princess Coronation Blue and it came back not installed payware even though that asset is on the DLS and will download with download this version.

<kuid:523:19721020> LMS Princess Coronation Blue On DLS
<kuid2:523:19721020:1> LMS Princess Coronation Blue Payware

These have been payware since at least TS12.

These come back as not installed if you don't have them installed as payware. I have them installed and the new version shows that, but I still have access to the ones I purchased under the PC version.
 
If I follow correctly this is due to some mobile releases are updated versions of desktop assets. These are not available for desktop, so you can safely ignore that there is an updated version showing in CM. Our systems will be updated to resolve this but for now, if it isn't available on the DLS, then just ignore it.
 
I have something similar:

How to solve the problem with "Packed, Payware (not active)"

The example is <kuid:523:19723187> N&W Y6B Weathered, flagged in Content Manager as "Packed, Missing Dependencies, Payware"
The missing dependencies are <kuid2:523:19723190:2> N&W Y6B Front Drivers 02<kuid:523:19723192> N&W Y6B Pony Truck 02
<kuid:523:19723191> N&W Y6B Rear Drivers 02
<kuid:523:19723193> N&W Y6B Trailing Truck 02, all flagged as "Packed, Payware (not active)"
I am in TRS19+ or Gold, build 114800.

Now I have a session with a missing locomotive.

Regards
Swordfish
 
I have something similar:

How to solve the problem with "Packed, Payware (not active)"

The example is <kuid:523:19723187> N&W Y6B Weathered, flagged in Content Manager as "Packed, Missing Dependencies, Payware"
The missing dependencies are <kuid2:523:19723190:2> N&W Y6B Front Drivers 02<kuid:523:19723192> N&W Y6B Pony Truck 02
<kuid:523:19723191> N&W Y6B Rear Drivers 02
<kuid:523:19723193> N&W Y6B Trailing Truck 02, all flagged as "Packed, Payware (not active)"
I am in TRS19+ or Gold, build 114800.

Now I have a session with a missing locomotive.

Regards
Swordfish

Which session is missing these items?
 
Which session is missing these items?

That is a private session. I have just looked after, the tender is showing in the mentioned session, but the locomotive is indeed missing
Missing-steamlocomotive.jpg


The locomotive and the not active Payware dependencies are from the package sc277p.

Regards
Swordfish
 
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