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Thread: Unable to Install off Disk 1 TRS2019

  1. #1
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    Default Unable to Install off Disk 1 TRS2019

    Unable to install my core installation off disk 1. Black small screen with heading "TRS19 Online Patch (Not Responding) keeps appearing. Have sent ticket to support. Anyone help?
    Last edited by bolivar; June 12th, 2019 at 03:33 AM.

  2. #2
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    We saw this one one test machine.
    1. Turn off anti-virus (probably interferring with things)
    2. Wait and the not responding will go away and it will continue.

    Alternatively, copy everything to your desktop and install from there.
    Tony Hilliam

    Got questions about TRS19? Click here for TRS19 FAQs

    Looking for answers to in-game functionality? Click here for help

  3. #3
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    Default

    Thx Tony. All installed now.

  4. #4
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    Why would you expect to install TRS2019 with a TRS10 Online Patch?
    T:ANE SP3 build 94829 and TRS2019 build 100240
    Win 10, i7 5820K, 3.3 GHz, 32GB ram, GTX 980Ti, 2x512GB SSD

  5. #5
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    0 and 9 are very close on a keyboard
    Tony Hilliam

    Got questions about TRS19? Click here for TRS19 FAQs

    Looking for answers to in-game functionality? Click here for help

  6. #6
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    Dinorius_redundicus...fixed..Fat fingers and poor eyesight..

  7. #7
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    Default

    Having similar problem with DVD I received today. Anti virus off. Waited for Patching to start, but got this message instead.

    Unable to copy installation data to target disk (result -17, src 'D:/data',dst:'C:/user/XXXX/AppData/Local/Temp/835 edba7_TRS19 installer/data')

    Any help would be appreciated.

  8. #8
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    I'm getting the same thing as Stationbeem
    Lead, Follow, Or get the **** out of the way -​Hugh "Polar Bear" Rowland
    My website: https://sites.google.com/site/gwinsplace/

  9. #9
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    Tried to extract the files from disk turns out the file called patch-1.bin windows 10 can't seem to copy as it says "Can't read from the source file or disk"
    Lead, Follow, Or get the **** out of the way -​Hugh "Polar Bear" Rowland
    My website: https://sites.google.com/site/gwinsplace/

  10. #10
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    Did you try copying the data to your harddrive?
    Tony Hilliam

    Got questions about TRS19? Click here for TRS19 FAQs

    Looking for answers to in-game functionality? Click here for help

  11. #11
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    Yes did not want to work because of the bin file
    Lead, Follow, Or get the **** out of the way -​Hugh "Polar Bear" Rowland
    My website: https://sites.google.com/site/gwinsplace/

  12. #12
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    same problem after receiving my copy today.

  13. #13
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    Lead, Follow, Or get the **** out of the way -​Hugh "Polar Bear" Rowland
    My website: https://sites.google.com/site/gwinsplace/

  14. #14
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    Hi All
    Please ensure that you have plenty of space available on your hard drive to install Trainz. You will need at least 50GB of free space when installing to C:\ drive.

    Please note, if installing Trainz to a drive other than C:\ drive, you will still need plenty of free space on C:\ drive (recommend at least 25GB) for the installer to unpack into the Windows Temp folders.

    Please also ensure that any security programs on your computer are not interfering with the installer. You may need to temporarily add the installer as an exception in any security programs.

    Please also try setting the installer to run as administrator, which you can do by right clicking on the installer, and then click on 'run as administrator'.
    Zec Murphy

    Customer Support Rep
    N3V Games (Auran)

    *Please do not use Private Messages for support. Support can only be provided via the helpdesk, or via the forums.

  15. #15
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    For all of the games I've ever installed this is the only one where I have had to disable windows 10 security suite to install trainz 19.

    On another note I keep getting an error with my ts19 UK edition install as for some reason package sc484f has an error and can't unpack the files from cd saying that it can't open the .trazc file for reading when installing purchased items from disc. Have tried multiple times and restarted the PC and still no dice.
    Lead, Follow, Or get the **** out of the way -​Hugh "Polar Bear" Rowland
    My website: https://sites.google.com/site/gwinsplace/

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