After further testing on several different machines, we have yet to find a disk that does not allow copying the data to disk (we're 10 for 10 full installs without an error).
While this doesn't help those with problems, it also increases the likelihood that replacement disks will have the same problem (on the systems showing faults currently).
I don't doubt at all that some people are having issues, but it would be great to figure out why some can't copy from disk while others can without any problem.
1. Confirm that your Windows version is up to date.
2. Run an "MD5" check on the files
(Download this freeware -
http://www.winmd5.com/)
Run the program and get the MD5 "hash" and compare your results to these two files:
F:\UK Content Disk 1\sc484s.tzarc
beb5c2c8289af25c4025833e36b36915
F:\UK Content Disk 1\sc484f.tzarc
6ad044c2304f1800b58440cea29f13a8
Note - this larger file will take a few minutes to be read.
This will tell us:
(i) whether the data can be read (in which case we can hopefully find a way to copy it off the disk)
(ii) whether the file is corrupt
If they match, try dragging the 484s file to your desktop and confirm if it copies.
3. Type "System Information" into the Windows search magnifying glass (next to your Start icon)
- Click on CD-Rom
- Find your Media Type (e.g. DVD Writer)
- Find your Name (e.g. Asus DRW-243DST SCSI DDRom Device)
- Provide this information to us here of through helpdesk.
4.
https://www.techwalla.com/articles/how-to-copy-dvds-with-read-errors