Mac Users - IMPORTANT - Mojave Mac OS 10.14.4 - Now Fixed

**Tony_Hilliam** · April 22nd, 2019, 07:49 PM

v100308
>>
This is the Trainz Plus version and is working fine here (and we've received no other reports of the fix not working, but it was a pretty strange low-level rendering issue in the Mac OS to begin with). The options are to wait for Apple to release their 10.14.5 update publicly or to join their beta program (which is a fiarly straight forward process).

Tutorials
>> thanks for the report. This is a content issue and has been fixed internally. There will be a further update later this week to sort out the tutorials.

Loading time
>>
There will be a delay in first time loading, but the next load should be fine. (Tutorials will currently never load, but other routes/sessions are not affected).

**Hobo_Al** · April 22nd, 2019, 07:53 PM

Originally Posted by Tony_Hilliam

Tutorials
>> thanks for the report. This is a content issue and has been fixed internally. There will be a further update later this week to sort out the tutorials.

Thank you for your quick action on the Tutorials. I await the new update that fixes the tutorials.
Also, thank you for your continued support of Apple products.

**Hobo_Al** · April 22nd, 2019, 11:32 PM

There are some Kickstarter 2 sessions with the same behavior: do not load and have to force quit:
1. 02 Local Freight
2. 03 Dispatchin'
3. 04 Multiplayer session

01 Highland Limited works ok.

Please consider fixing these along with the Tutorials fix.

**Jaykob8** · April 23rd, 2019, 09:05 AM

Okay. I had to pull the plug on my desktop and the game wouldn't be able to force quit with these tutorials, but I'll do the built-in routes.

**Jaykob8** · April 23rd, 2019, 08:24 PM

The same thing keeps happening as before! I found out I have 10.13.6. Why isn't it working?

**Hobo_Al** · April 26th, 2019, 08:23 PM

Originally Posted by Tony_Hilliam

v100308
>>
Tutorials
>> thanks for the report. This is a content issue and has been fixed internally. There will be a further update later this week to sort out the tutorials.

The patch to fix the tutorials (Mac build 100331) has fixed the Tutorials problem.
Thanks again for your quick and solid support.

**gplantpot** · May 1st, 2019, 08:37 AM

I am trying to install the patch to fix the recent Mac problem. I have Safari Version 12.1 (14607.1.40.1.4). I get as far as TRS19 98569 to TRS 100331 then when I click on Apply Patch I receive the following message:-

Unable to create installation data temp folder (result:-10, dst:'/volumes/Trainz Railroad Simulator 2019/Patch Installer.

Any suggestions? Please bear in mind that I am not too technically minded! Thanks

**marcmanlove** · May 1st, 2019, 01:42 PM

I'm still stuck at a black screen with music only even after the trainz update to 100308 on OSX 10.14.4 as mentioned on my previous post. Any suggestions? It's now been 6 weeks. I will mention that I have an eGPU with a Radeon RX580 so not sure what difference that will play.

**Tony_Hilliam** · May 2nd, 2019, 12:25 AM

That is strange as there are no other reports of the fix not working.
Try resizing the window.
Try full screen at a low resolution
Failing that the fix is to wait for Apple to release 10.14.5 or join their beta to get that update.

**marcmanlove** · May 2nd, 2019, 06:30 AM

Yeah I've tried every trick in the book like you mentioned above. It does open if i make the laptop screen the main display for Trainz. I'm guessing it's a driver issue with the eGPU and probably will have to wait for OSX to be updated. Funny you suggest the Beta program as i tried that last night and still the same result after going to BETA 10.14.5 release 4. In the meantime I'm running from Bootcamp....just not a windows guy!

**DennisWoytek** · May 3rd, 2019, 05:46 AM

Is there a way to get an asset (textures) into a pick list without dragging the item into the pick list? (key stroke?) Since Mojave screwed up the mouse interaction with the latest update, I cannot drag across the screen and add to a pick list.

**Tony_Hilliam** · May 6th, 2019, 02:29 AM

The latest update resolves the mouse drag issues. You should be at: 100331

The other answer to your question is yes, you can also use Content Manager to create your picklists.

**DennisWoytek** · May 7th, 2019, 09:23 AM

Just updated to the 100438 build and all the MAC Mojave problems appear to be fixed. YAY and a BIG THANK you to the development team.

**gplantpot** · June 6th, 2019, 06:45 AM

Any suggestions please? Thanks.

**Captain_Black** · July 11th, 2019, 01:22 AM

Originally Posted by DennisWoytek

Just updated to the 100438 build and all the MAC Mojave problems appear to be fixed. YAY and a BIG THANK you to the development team.

I am running Catalina Beta and my version of TRS19 is 100331 with no available update via the patch installer.
Where did you get it from?

Thread: Mac Users - IMPORTANT - Mojave Mac OS 10.14.4 - Now Fixed

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