Mac Users - IMPORTANT - Mojave Mac OS 10.14.4 - Now Fixed

[funnnyfarm]

I am sorry but I don't know exactly where TRS19 Stream is thanks funnnyfarm

[JCitron]

I am sorry but I don't know exactly where TRS19 Stream is thanks funnnyfarm

When the patcher runs:

The process will check your install.

Ensure it's updating the right install if you have more than one (I got burned a few times with this).

Then the update builds come along in the scroll box...

Choose TRS19.

There are others in there sometimes, depending upon whether you've been beta testing, etc.

Each time hit next and put in your username and password if you have to.

That's pretty much the process I can remember offhand going by memory.

[MirageFalcon]

Would you please advise how to download this patch on Steam version? Thanks a lot!

[JCitron]

Would you please advise how to download this patch on Steam version? Thanks a lot!

It's probably not available yet. Valve requires some special setups to do that.

Welcome to the forums!

[Hobo_Al]

Congratulations and thanks to Tony, Chris and the N3V support team. Much appreciated for your quick and good work on this.

-Al

[Jaykob8]

I just installed the new update for my Mac and the loading screen is taking so long (over 5 minutes). Does anyone know how to fix this problem?

[marcmanlove]

I'm still getting a black blank screen still even after the update. Am i missing something??

marc

[Jaykob8]

Also, on the loading screen, I can't close out of it and I have to pull the plug on my computer.

[Hobo_Al]

I just installed the new update for my Mac and the loading screen is taking so long (over 5 minutes). Does anyone know how to fix this problem?

Which update are you talking about? Mac OS 10.14.4 or the TRS19 update patch for Mac?
If just OS 10.14.4, you need to install the TRS19 update patch.

[Hobo_Al]

I'm still getting a black blank screen still even after the update. Am i missing something??
marc

Which update are you talking about? Mac OS 10.14.4 or the TRS19 update patch for Mac?
If just OS 10.14.4, you need to install the TRS19 update patch.

[Jaykob8]

Which update are you talking about? Mac OS 10.14.4 or the TRS19 update patch for Mac?
If just OS 10.14.4, you need to install the TRS19 update patch.

The update patch for TRS:19 is what I mean by "update".

[Hobo_Al]

The update patch for TRS:19 is what I mean by "update".

Which exact "loading screen" do you mean? What are the exact steps you take to get to this "loading screen"?

[Jaykob8]

Which exact "loading screen" do you mean? What are the exact steps you take to get to this "loading screen"?

So, when I mean, "loading screen", I meant to say that there are two of them. the one that takes me to the main menu when I open up the game is fine. Then, it's when I click a session under Routes/Sessions or Tutorials, it takes forever to load. I waited 3 minutes, and it's still loading and possibly never going to start.

[Hobo_Al]

So, when I mean, "loading screen", I meant to say that there are two of them. the one that takes me to the main menu when I open up the game is fine. Then, it's when I click a session under Routes/Sessions or Tutorials, it takes forever to load. I waited 3 minutes, and it's still loading and possibly never going to start.

I actually just discovered the same problem myself with the tutorials (had to force-quit them), which I will report to the support team.
Try a session from one of the built-in routes. It will take a while to load, but it should open and work correctly.
Let us know what happens.

[marcmanlove]

Which update are you talking about? Mac OS 10.14.4 or the TRS19 update patch for Mac?
If just OS 10.14.4, you need to install the TRS19 update patch.

Well, to clarify, yes I currently have OSX 10.14.4 and applied the patch to v100308. Still getting the black screen with music only.