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Really, we gotta contact support for this to be fixed?
What a disgrace. This company works at a snails pace and unbelievable how they so clueless.
Cancelled sub.
Tony said to delete and renter your login information.
Did you try that first?
You were looking for an excuse anyway.
Hi, I deleted and rentered my login information.
GOLD CLASS MEMBERSHIP
STATUS: Active
RENEWAL: Tuesday 26th of March 2019 07:34:30 PM / USD$14.99
PAYMENT TYPE: PayPal
Membership Includes:
Content Vault: Active
Trainz Store Discount : 25%
First Class Ticket: Active
Preview Pass: Active
Trainz A New Era: Ac tive
TRS19 Early Access: Acti ve
Trainz Railroad Simulator 20 19: Active
My downlodable products:
Product Downloads
Download TANE
T:ANE Wallpapers
It seems somethings had gone wrong.
Sorry but I am from Germany.
Gruss Bernd
Yes Jon, tried that too. I'll admit I not in best mood, and this isn't helping. I did give them a change again, but, it's hard to leave. For such a niche hobby already, and a niche product, not a lot to compete with.
Grrr..
Yes I am.
How did you get this issue resolved? What was the process? Did you make contact with Zec, or did Zec contact you?
Hello peterwise,
sorry I can ' find the button to open a new ticket. I have deleted TRS 2019 and give it a new installation. The Login issues stayed. My TANE is running fine. Look at my post #46 there is no possibility to download TRS 2019. I am very diappointed.
Gruss Bernd