Gold Membership Payment

J

Jayco-man

Member

• Sep 25, 2018

• #1

I just though to check my payment, and now it shows payment due on 24th of October, so I thank I should have made a payment yesterday, so how do I make my payment?

 

C

casanova419

Member

• Sep 25, 2018

• #2

It should have taken the payment automatic. If it's yearly you pay upfront. If it's monthly then is every month and yesterday was sept 24.

 

S

shaneturner12

Tutorial Creator

• Sep 25, 2018

• #3

It sounds like it's already taken this month's payment as it renews automatically unless cancelled.

Shane

 

J

JCitron

Trainzing since 12-2003

• Sep 25, 2018

• #4

Yes I paid mine yesterday as scheduled.

 

G

gawpo50

Content and Route Creator

• Sep 25, 2018

• #5

Have any Gold Subscribers NOT got their 5 DLC downloads for this month. Supposed to get access to the Nebraska route and Roy's Rocky Mountains route. Haven't seen it pop up in my content vault yet and my auto payment got done on Sept 24.

 

J

JCitron

Trainzing since 12-2003

• Sep 26, 2018

• #6

gawpo50 said:

Have any Gold Subscribers NOT got their 5 DLC downloads for this month. Supposed to get access to the Nebraska route and Roy's Rocky Mountains route. Haven't seen it pop up in my content vault yet and my auto payment got done on Sept 24.

Click to expand...

I haven't seen them yet. I think they come out on first of the month, and I've already claimed everything for September that I wanted.

I can't wait for the Roy's route to come out. That will look really, really nice in TRS19.

 

G

gawpo50

Content and Route Creator

• Sep 26, 2018

• #7

Same here...already claimed everything for last month. Suppose we'll just wait until the 1st of Oct

 

M

MarkNolan

Member

• Sep 26, 2018

• #8

My automatic payment failed as I have changed my card, now it is saying active in memberships but won't let me access TRS19. Can anyone help? There does not appear to be a way to do a manual payment. Would I need to cancel then resubcsribe?

 

G

gawpo50

Content and Route Creator

• Sep 26, 2018

• #9

MarkNolan said:

My automatic payment failed as I have changed my card, now it is saying active in memberships but won't let me access TRS19. Can anyone help? There does not appear to be a way to do a manual payment. Would I need to cancel then resubcsribe?

Click to expand...

Go to the MyTrainz tab at the top of the forum page. Click on "Join Today" on the next page.

On the page that appears....click on "Update Payment Method"

Should solve your issue.

 

M

MarkNolan

Member

• Sep 26, 2018

• #10

Just worked it out. Went to the email that advised of the payment failure and gives an option to pay, all done now.

 

Last edited: Sep 26, 2018