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Thread: TRS19 - FAQ Thread

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  1. #1
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    Default TRS19 - FAQ Thread

    If you have any questions, please visit our TRS19 FAQ page first. We've also created a page detailing the Early Access options and what you can expect.

    If you do not find your answer or it isn't clear, then please post in this thread and we'll help you out.
    Last edited by Tony_Hilliam; August 22nd, 2018 at 07:22 PM.
    Tony Hilliam

    Got questions about TRS19? Click here for TRS19 FAQs

    Looking for answers to in-game functionality? Click here for help

  2. #2
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    Does it mean that you will not answer on questions in thread
    Sticky: TRS19 - Early Access Is Coming!


  3. #3
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    I've answered most there (I believe), but this way we can keep things a little neater and tidier for people looking for answers.
    Tony Hilliam

    Got questions about TRS19? Click here for TRS19 FAQs

    Looking for answers to in-game functionality? Click here for help

  4. #4

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    So, can i just buy a One-Year FCT every year like i usually do, or will i be forced to migrate to the subscription service?

    Oh, and the discount codes for the subscription service don't work.
    Last edited by chris2001trainz2010; August 22nd, 2018 at 05:33 PM.

  5. #5
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    Tony,
    The cost of a gold membership, as explained in post #12, looks attractive but that's only for the first year. New Trainz versions come out roughly every three years, or have done for TS12, TANE and TRS19, so the membership looks less attractive. Do you expect new features, if not new versions, to come out more frequently using this approach?

    Paul


  6. #6
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    Quote Originally Posted by pcas1986 View Post
    Tony,
    The cost of a gold membership, as explained in post #12, looks attractive but that's only for the first year. New Trainz versions come out roughly every three years, or have done for TS12, TANE and TRS19, so the membership looks less attractive. Do you expect new features, if not new versions, to come out more frequently using this approach?

    This is a superb question!!!


    Ish

  7. #7
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    Quote Originally Posted by pcas1986 View Post
    The cost of a gold membership, as explained in post #12, looks attractive but that's only for the first year. New Trainz versions come out roughly every three years, or have done for TS12, TANE and TRS19, so the membership looks less attractive. Do you expect new features, if not new versions, to come out more frequently using this approach?
    I'll field this one. The short answer is "yes".

    The retail-release development model isn't great for us or for the community. It's not like we stop work for "three years" and then suddenly do a few weeks work and release the results. Instead, we're constantly listening to what the community needs, developing new features, and then.. delaying their release until the next product. We can't simply release everything as a free patch, or we'd never make any money, but simply "holding on to what we've built", though necessary from a sales perspective, isn't something that we like to do as fans of the product.

    With the subscription model, we are able to release features far more frequently. I won't go into specifics (that's Tony's prerogative) and I'm sure that part of this will come down to feedback from the community, but we're looking at smaller but much-more-frequent releases. Offering a hybrid subscription/retail model allows everyone to make their mind up about whether they prefer the old release model or the new one.

    Of course, some features take much longer to develop than others. Support for parallax heightmaps took quite a while to get right, for example. In some cases, that may mean that we offer a technology preview to our users for early experimentation and feedback, rather than jumping straight to a finished, fully-polished release. For other features, it really is a case of spending a month developing and testing the feature and then it's ready for release.

    I should probably add that comparing the cost of the Gold subscription straight across to the cost of the retail product is quite misleading; the Gold subscription includes a lot of other benefits which have to be purchased separately under the retail model. It's up to the individual user to decide whether those benefits are unnecessary inclusions, or a whether they amount to a massive increase in value.

    chris

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    Hi Tony --

    Just an observation: can the discount membership in my discount account remain ready to be use anytime of the year!? (For all trainz register users, tho)

    Ish

  9. #9
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    Quote Originally Posted by Tony_Hilliam View Post
    I've answered most there (I believe), but this way we can keep things a little neater and tidier for people looking for answers.


    For me is very important to get your answer on post #157.

  10. #10
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    This is whats shown in the TRS19 FAQs

    Q. What happens if I cancel my membership

    A. If you cancel, you continue to have access to everything you were previously entitled to until your membership period expires. At that time, Gold Class members will get a "Not authorised" message when trying to log in.If you own TANE or TRS19, after your membership expires, when you next log in to Trainz your Content Vault items will show as “Not Active”.

    I can't see any point in renewing a Subscription which was given to me for Christmas in any form as being on a pension I don't buy from the shop anyway
    and after only 4 months the free items are already showing items I already have chosen

    Now If I cancel my Gold Class and buy the game on Disk I know all the free downloads will not be accessible
    but
    What happens to the Lifetime FCT I had before I took out a subscription ?
    Is it re-activated or what ?
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  11. #11
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    If you have a Lifetime FCT, the subscription-fee is reduced by around 2$ a month. The Lifetime FCT is running notwithstanding that you have a subscription or have bought the game on disk.

    Regards

    Swordfish

  12. #12

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    *removed*

    Opened a new thread .
    Last edited by lackoo11111; May 18th, 2019 at 02:08 AM.

  13. #13
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    Ever thought of offering a discount to Pensioners & Seniors for the Subscription ?
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  14. #14
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    I for one will not be taking advantage of TRS19 on a subscription basis, too old at 80 to afford it.
    Alternative for me is purchase of the basic system, without the routes as I do not play them anyway.
    At the moment this does not appear to be on offer.
    JackDownUnder

  15. #15
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    If I can't afford food and a monthly subscription for a particular month what happens?

    Luv Karen

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