Problem with my username

P

Pangel_Anton

Niddertalbahn

• Jul 9, 2018

• #1

Hello,

I installed TAne but always got the message "Unable to autorise...". When I went to Helpdesk, I followed the instructions, but it still does not work.

So I tried to open a ticket, but I cannot login for a ticket with my username "Pängel_Anton" because of the mutated vowel "Ä". Probably this vowel also causes the problem starting TANE? Can somebody help me changing my username or where else can I open a ticket?

Thanks in advance, Kay

 

S

shaneturner12

Tutorial Creator

• Jul 9, 2018

• #2

Only N3V can sort that - you may need to create a temporary account without any special characters and use that to submit a ticket relating to the problem username.

Shane

 

O

oknotsen

Holder of a broom

• Jul 9, 2018

• #3

I will point N3V to this topic.

 

C

cascaderailroad

New member

• Jul 9, 2018

• #4

I think any special symbols, other than normal A-Z and 0-9, alphabet numerical characters cause problems in allot of cases on a PC

 

V

Vals_Loeder

Banned

• Jul 9, 2018

• #5

We need N3V to hurry! We can not have the creator of masterpieces like the Niddertalbahn, Braitemont and Weistritzbahn not being able to log in.

 

M

MF01

Doing MP parisian subway

• Jul 9, 2018

• #6

Like with the scripts and other things Trainz has problems with special characters like the "accent" "accent circonflexe" " é è î ï à " etc

 

T

teddytoot

Ancient Trainzer

• Jul 9, 2018

• #7

It might be better to use the convention when the umlaut is not available, Paengal_Anton.

 

C

clam1952

Welsh Narrow Gauge nut.

• Jul 10, 2018

• #8

Check the OP's username, it's been fixed for the forum, so presumably also for TANE.

 

T

teddytoot

Ancient Trainzer

• Jul 10, 2018

• #9

post deleted - irrelevant.

 

P

Pangel_Anton

Niddertalbahn

• Jul 10, 2018

• #10

Thank you very much!
Kay