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    Server Maintenance - 14th May

    We will be performing some maintenance on MyTrainz today. This should not affect most people though DLS Upload Processing will be offline for a period.

    We apologise for the inconvenience

    The...
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    We have temporarily disabled some of the Product...

    We have temporarily disabled some of the Product Ownership icons while the systems perform some background optimisation steps. You may find the forums a little bit sluggish over the next 24 hours.
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    Everything is going according to schedule so far...

    Everything is going according to schedule so far and we are beginning testing.
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    Server Maintenance - 8th May

    We will be performing some server maintenance across most of our services from 1pm AEST on Wednesday the 8th May, this will mean that most Trainz services will be unavailable for up to 4 hours and...
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    Hi Ron, this should be resolved now.

    Hi Ron, this should be resolved now.
  6. Unscheduled Maintenance - DLS Server - 29/08/18

    We will be performing some maintenance on the DLS server over the next 6 hours, during this period there may be moments of downtime when the DLS server is unreachable. We will keep those periods to a...
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    Please also allow 48 hours for us to add any...

    Please also allow 48 hours for us to add any compensation FCTs to FCT owners accounts.
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    Everything is looking good regarding the...

    Everything is looking good regarding the transfer, just performing some final testing.
    Anything added to the DLS over the last couple of days will take a bit longer (approx 48 hours) to get up there...
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    Data restoration is still copying away but looks...

    Data restoration is still copying away but looks like its going to be another 8-10 hours before we have all the data across.
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    Restoration of the backup is underway however as...

    Restoration of the backup is underway however as the DLS is huge it's going to take a while to copy all the data over.
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    I am going to have to do an OS rebuild on that...

    I am going to have to do an OS rebuild on that machine so it will be down for a good few hours yet. I will update this post when I have some more information.
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    Unscheduled Maintenance - DLS

    We are currently investigating issues with our DLS server.

    We apologise for any inconvenience and are working to get it restored as quickly as possible.
  13. This maintenance has been cancelled.

    This maintenance has been cancelled.
  14. This is being rescheduled to 1am AEST.

    This is being rescheduled to 1am AEST.
  15. Unscheduled Maintenance - Download Server (Cancelled)

    We will be performing some maintenance on our main download server over the next couple of hours, this will mean that it may be unreachable for a period of time (planned for 1 hour).
    We do run our...
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    Article: Content Creator - Live Chat

    You can view the page at https://forums.auran.com/trainz/content.php?166-Content-Creator-Live-Chat
  17. Maintenance is now complete. Thank you for...

    Maintenance is now complete.

    Thank you for your patience.
  18. We are currently about 90% of our way through the...

    We are currently about 90% of our way through the maintenance and will be requiring approximately another hour of maintenance time to complete what we planned to do.

    The maintenance will be...
  19. iTrainz Server Mainatenance - Thursday 31st August, 2017

    The iTrainz server will be taken offline for updates and maintenance to the DLC provisioning services from 10AM AEST (UTC+10) Wednesday 30th August, 2017 for a period of up to 6 hours.

    DLC...
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    Hi GMatt308, Can you try again to see if you...

    Hi GMatt308,

    Can you try again to see if you have access now, looks like your weren't setup in a certain usergroup which I've fixed now.
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    Hi mag, Can you just try again I made a...

    Hi mag,

    Can you just try again I made a change to your forum account as something wasn't quite right.
  22. We have resolved the issue and I will be keeping...

    We have resolved the issue and I will be keeping an eye on the server for the rest of today.
  23. COMPLETE - Unplanned Server Maintenance - iTrainz Server

    We are currently experiencing issues with our iTrainz server, we are working as fast a we can to resolve the issue and get the server back up and running.

    Apologies for the inconvenience.
  24. DLS Server Maintenance - Monday 24th October 11AM AEST

    At 11AM AEST we will be performing some maintenance on the DLS Servers

    We expect the maintenance to take no longer than 6 hours. During this time the service may go offline for short periods.
    ...
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    The new disk is now installed and working. ...

    The new disk is now installed and working.

    Thanks for your patience and understanding.
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