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  1. If the product is faulty or not as advertised...

    If the product is faulty or not as advertised then you should apply to the seller for a refund or repair, like you would for any other purchase.
  2. That will work well for TS12, T:ane and TRS2019....

    That will work well for TS12, T:ane and TRS2019.


    The thumbnail can be either a .texture.txt and a .jpg in which case the reference from the config is to the .texture, or it can be just a .jpg...
  3. 100240 is the build for the application. 3.7 is...

    100240 is the build for the application. 3.7 is an asset build number. The application build determines the highest asset build number that can be handled. So build 100240 (TRS2019) can handle...
  4. History is also important for individual asset...

    History is also important for individual asset types. For instance, ground textures suffered a major revision in 2017. If you look at the 2016 version of the wiki entry for kind groundtexture you...
  5. You can insert an image by placing it on a site...

    You can insert an image by placing it on a site as you have, then select Go Advanced below your message and you will get an insert image icon. Paste the URL of the image into that.

    Each reference...
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    If a silo is listed in Content Manager as type...

    If a silo is listed in Content Manager as type 'Industry' rather than type 'Scenery' that means it has the ability to load and/or supply product. There are about 20 listed as 'silo' for the DLS, plus...
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    These are all listed here:...

    These are all listed here:
    https://en.wikibooks.org/wiki/Trainz/AM%26C/Fixing_Assets

    If the description and solution there doesn't seem to match your error post with the KUID of the problem item...
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    If you expect to be searching for dependencies...

    If you expect to be searching for dependencies you should subscribe here: https://www.trainzkuidindex.com/
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    I don't know what XYZYP is but XY: with two...

    I don't know what XYZYP is but XY: with two numbers is the camera position and it is adjusted in Settings \ General Settings \ Show Camera Location. Perhaps z-height, yaw and pan only appear in some...
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    That asset is not available from the DLS so it is...

    That asset is not available from the DLS so it is not possible to refer to it precisely, but the general fix for this type of issue is to create a mesh (a simple box will do) that encompasses all of...
  11. If you have it set up with the required files and...

    If you have it set up with the required files and config in a folder then the next thing to do is to import that folder using Content Manager: File \ Import Content Folder. The asset will then...
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    If you are referring to the config for the loco,...

    If you are referring to the config for the loco, then that is correct, and was already mentioned several times above. As you used the term 'it' then the assumption is you are referring to asset from...
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    It was reported at the time but there is no...

    It was reported at the time but there is no information about whether it was fixed or not. It also occurs for assets that use an extended animation path - if the zero point for the path moves out of...
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    Putting a different hornsound on it can be quite...

    Putting a different hornsound on it can be quite difficult. Often there are more than one sound, and they have to be carefully adjusted so they match. Much easier to change the loco to a different...
  15. Make sure you connect the track to the industry,...

    Make sure you connect the track to the industry, not the other way around.
  16. From that description it seems that you already...

    From that description it seems that you already have some platforms that are interactive industries, so perhaps your query relates to the Paul Gorski platforms. These would be scenery items that you...
  17. An industry that is not interactive is not an...

    An industry that is not interactive is not an industry - it's scenery. Or, do you mean by 'interactive' that it supports animation such as an opening chute and smoke effects?

    If you have a...
  18. Why was a rewrite from scratch seen as an...

    Why was a rewrite from scratch seen as an opportunity to remove features? It's usually used to add features.
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    You can open it for editing and replace the sound...

    You can open it for editing and replace the sound file with something different, or process it through the low pass filter in Audacity to remove the high frequencies.

    But the more typical fix is...
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    Display Menu \ Commodity overlays. Choose an...

    Display Menu \ Commodity overlays. Choose an option.
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    The images used as numbers for the loco can be...

    The images used as numbers for the loco can be found in a subfolder of the asset folder when you open it for in editing, or show in Explorer. Those images should have a transparent background. ...
  22. If that's the tag value then you need to remove...

    If that's the tag value then you need to remove the non numeric item from the list

    1.2,4,4,5

    There might be other problems such as an incorrect number of items in the list.
    ...
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    should not be a missing dependency...

    <kuid-3:11061> should not be a missing dependency because it is obsoleted by <kuid-25:1235> which is a base asset in TRS2019. For some reason the obsoleting is being ignored. This is something...
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    You downloaded a route that included those...

    You downloaded a route that included those textures and the installed versions got overwritten. You should always check 'Open for Edit' after a route download.
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    To couple at the front or back of the engine you...

    To couple at the front or back of the engine you are driving you face the engine the correct way at a turntable or Y.

    To couple to the front or the back of another consist you approach that...
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