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Type: Posts; User: Tony_Hilliam

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  1. Replies
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    Thanks for the heads up on the freeware items. It...

    Thanks for the heads up on the freeware items. It appears no-one had bothered to tell us that these once-payware items had been changed to freeware on JR. They have now been removed from the Store...
  2. Thanks for the report. A task has been raised to...

    Thanks for the report. A task has been raised to investigate (using <kuid:461543:100508> JRH SHINKANSEN N700-8000 08 as the test case).

    Btw, the warnings are most likely not relevant to the issue.
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    Hi guys. Thanks for your calm reactions to our...

    Hi guys. Thanks for your calm reactions to our slip-up for getting the February Content Vault up and running. I'd love to say it was all part of an elaborate plan, but alas it was just human error,...
  4. Something to try (no idea if it will help), but...

    Something to try (no idea if it will help), but as you get close to the magic speed, hit F5 to hide your HUD.
    Other suggestions:
    Does it also happen if the loco is not coupled to anything?
    Does...
  5. That package includes all the content from TANE...

    That package includes all the content from TANE that is not part of the built-in routes. It is made available to all TANE owners so that any items used in thei own routes in TANE will be available in...
  6. The reason for the discrepancy in pricing in the...

    The reason for the discrepancy in pricing in the Steam DLC items is that the TRS19 items were released to the Steam store on Jan 7. They do not allow any discounts for 30 days after release. So the...
  7. Closed beta testers were not provided with a free...

    Closed beta testers were not provided with a free update. If you have purchased the release version, then you can patch to the release version using either the TRS19 Beta stream or the TRS19 stream...
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    Not at this stage. One reason is that having 8...

    Not at this stage. One reason is that having 8 different versions of TANE (including combinations DRM, Standard, Deluxe, Steam, App Store) meant a huge overhead for releasing a single patch. I'm not...
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    I would say that replacing spline grass with...

    I would say that replacing spline grass with TurfFX is about even. Adding TurfFX will add some overhead and it depends on your hardware what the net effect will be.

    For lower spec systems, it will...
  10. I am assuming you want to remove these items to...

    I am assuming you want to remove these items to save disk space? A 1TB drive these days is only $100....
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    Options are that it's a hardware problem (e.g....

    Options are that it's a hardware problem (e.g. GPU overheating) or a software problem. Finding a pattern as to when it occurs, what map, where etc, and monitoring hardware to see if that is relevant...
  12. 98695 is the Steam equivalent of 98592. That is...

    98695 is the Steam equivalent of 98592. That is the release version.
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    It appears the "Frecce" was receiving some...

    It appears the "Frecce" was receiving some unscheduled maintenance ;)

    We're very sorry for the delay in issuing the resource to your accounts, but it will be there for download next time you start...
  14. Heres the official guide for importing content:...

    Heres the official guide for importing content:
    http://online.ts2009.com/mediaWiki/index.php/Help:Importing_Content
  15. Great news. It would be good to know which...

    Great news.

    It would be good to know which signals. Also whether it is a scripting issue or animation issue, or something else.
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    Have you tried uninstalling the existing DLC...

    Have you tried uninstalling the existing DLC items then redownloading?

    http://online.ts2009.com/mediaWiki/index.php/Help:In-game_Downloading
  17. Most likely something is being loaded into the...

    Most likely something is being loaded into the scene at the point of the freeze. The trick is to find what it might be.

    Things to try:
    1. Check your logs (Developer > Show logs) to see if...
  18. Errors/warnigns show there is nothing to worry...

    Errors/warnigns show there is nothing to worry about. The game will redownload the precache data and and has already dealt with the files it wasn't expecting.
  19. I haven't seen this issue reported anywhere. ...

    I haven't seen this issue reported anywhere.
    Does it only happen with your saved consists?
    Have you perhaps resaved the Main Menu route in Surveyor?
  20. You can order and download TRS19 now and then...

    You can order and download TRS19 now and then order the "Shipping Only - TRS19" to order a DVD version when it becomes available.

    For clarity on what a "Shipping Only" DVD version will give you:...
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    Here is an article that should help you:...

    Here is an article that should help you:
    http://online.ts2009.com/mediaWiki/index.php/Help:In-game_Downloading
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    I think enough has been said here with people...

    I think enough has been said here with people expressing their opinions, so closing the thread to avoid things becoming [more] personal.
  23. Review Update: The Steam review team have...

    Review Update:

    The Steam review team have identified a couple of minor issues that they require us to update prior to release. We are working with them to resolve these issues asap. We are very...
  24. We can only assume that the holidays are delaying...

    We can only assume that the holidays are delaying things in the review process. I can assure you that we’re keen to get the final approval sorted and get the product released.
  25. There were some server issues earlier today -...

    There were some server issues earlier today - should be fixed now.

    please submit any help requests to support.trainzportal.com
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