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Type: Posts; User: Tony_Hilliam

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  1. The in-game help '?' gives links to appropriate...

    The in-game help '?' gives links to appropriate help documentation on the wiki.

    Here are a couple of places to start:
    http://online.ts2009.com/mediaWiki/index.php/Help:TRS2019_Surveyor
    ...
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    Follow the registration process shown on the...

    Follow the registration process shown on the flyer in your DVD box to register the game and the content (you need to enter the "Redeem Code" to unlock the content).
  3. I said well over 50%. Here's the actual data from...

    I said well over 50%. Here's the actual data from active Gold Class responders. Obviously those who are no longer members didn't get to vote on this one :)
    ...
  4. As noted, we're working on updates to the...

    As noted, we're working on updates to the membership plans and will announce those later this month.

    In regards to which items are included in the 20 items each month, there are ~100 DLC packages...
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    You lose none from TANE. Trainz 12 uses an older...

    You lose none from TANE. Trainz 12 uses an older version of speedtree.
    Ensure you've installed all your TANE DLC and builtin content using the in-game downloader and not by copying stuff across...
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    "Rock | N3V | Hardplace" People complain when...

    "Rock | N3V | Hardplace"

    People complain when we say "we're working on it" and complain when we say nothing :D

    The past week has been a lot of very boring, non-user-facing under-the-hood build...
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    Thanks for the video. That track appears to be...

    Thanks for the video. That track appears to be fine in a stand alone test route. What is the route the video shows?
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    As a tip for how to list these items easily,...

    As a tip for how to list these items easily, follow these instructions:

    1. Select the route you're uploading in CM > R-click "List dependencies recursively"
    2. Sort by Status then select the...
  9. All it requires is a simple change in mindset....

    All it requires is a simple change in mindset. Think of the route as the "world" and he session as the "things that change in the world" - like where trains start, where you program them to go.

    If...
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    Some US Banks have a "default" setting of no...

    Some US Banks have a "default" setting of no international purchases, but if you contact them they will change that to allow them. Otherwise Paypal processes roughly half our transactions, so I'm...
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    Unfortunately these assets are also "designed to...

    Unfortunately these assets are also "designed to hamper performance" and/or "work around a bug that existed in that build that is now fixed". The fact that one version of the animated man works and...
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    I can see that this asset drops the animated...

    I can see that this asset drops the animated mesh: <kuid2:370528:1162:1> n_man_walk_3
    This asset doesn't: <kuid:439337:101102> SAP_n_man_walk_3

    In regard to the first issue, the parent object has...
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    The problem is in the way the asset is...

    The problem is in the way the asset is constructed. It uses dozens of attachment points which means the objects cannot be stitched together which means is performs poorly. To avoid this, some...
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    The second set of houses look to be fine, so I...

    The second set of houses look to be fine, so I suspect the first set will have something in their setup causing the LOD to be culled. Provide the KUID for the assets and we'll take a look.
  15. There are registration instructions included in...

    There are registration instructions included in the box. It appears you registered the install but didn't register your North American content (which I've now done for you). So you're set to go.
  16. Short answer: "because CM was rewritten from...

    Short answer: "because CM was rewritten from scratch".

    Did you know you're two clicks away from bringing up your last search? Simply Save the filter you want, then when opening CM, click the...
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    "Trainz Plus Beta" patch stream should be working...

    "Trainz Plus Beta" patch stream should be working again now - please advise.
  18. Perhaps the files are zipped and need unzipping...

    Perhaps the files are zipped and need unzipping first?
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    If you opened the route and saved it it will have...

    If you opened the route and saved it it will have saved as your KUID.
  20. Sticky: 100331 is the latest TRS19 build. 100438 is a...

    100331 is the latest TRS19 build.
    100438 is a Trainz Plus build (available to Gold Class members).

    What issues are you having with 100331 as I believe the mouse drag issues should be fixed in...
  21. That's an interesting report. To try to narrow...

    That's an interesting report. To try to narrow things down further, I suggest making a series of changes to one of your problem sessions until you narrow down whether it is track, loco, rules, etc:...
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    Hi Frank - I'm not able to log in as admin at the...

    Hi Frank - I'm not able to log in as admin at the moment. Just log in to MyTrainz, click on Redeem Code and enter the same registration code you entered under "Serial number"
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    Yea switching back and forwards will cause...

    Yea switching back and forwards will cause problems. An Extended DB repair may resolve things, but far better to keep the local data folders separate.
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    I checked your account and it looks like you...

    I checked your account and it looks like you registered TRS19 in MyTrainz, but didn't redeem the additional content for your version (the registration flyer explains the process). I've done that...
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    Sorry for alarming you; I should have said "apart...

    Sorry for alarming you; I should have said "apart from the known issues raised so far" - we'll definitely be addressing textures and arrows. :)
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